PowerToys: Unable to load PowerToys settings app version > 0.59

Microsoft PowerToys version

0.59

Running as admin

  • Yes

Area(s) with issue?

Settings

Steps to reproduce

This issue is a continuation of https://github.com/microsoft/PowerToys/issues/18015 , since some of the issues there are already solved, to clean up a bit and update the version.

Settings still won’t start and needs to be added as an exception to software like H24, MSI Afterburner, RivaTuner Statistics Server or HW64 if you’re using it.

In case this doesn’t help, it’s useful if you can send a dump report through these instructions:

One way of achieving this would be by creating an entry in the Registry Editor (regedit.msc), for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\PowerToys.Settings.exe , according to the instructions in https://docs.microsoft.com/en-us/windows/win32/wer/collecting-user-mode-dumps

It should look something like this in the end: image

After that, please replicate the bug, navigate to $LOCALAPPDATA%\CrashDumps in the File Explorer and upload the zipped PowerToys.Settings.exe.*.dmp file to a GitHub comment.

The idea is that this could show us the stack trace and help pinpoint what the issue might be.

✔️ Expected Behavior

Settings app opens after clicking settings button in tray.

❌ Actual Behavior

Nothing happens when clicking settings button in tray.

Other Software

H24, MSI Afterburner, RivaTuner Statistics Server, HW64

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Reactions: 1
  • Comments: 28 (4 by maintainers)

Most upvoted comments

I’m not really sure that it “magically” solved itself as I had to remove my previously installed versions of the runtimes. This could be problematic for folks who need those installed for other reasons. I’m still not sure that I didn’t need them for some other piece of software on my host.

just for your notice: MSI Afterburner does not have any issue with this, it’s only the RivaTuner Statistics Server (RTSS), which also comes bundled with MSI AB, where a hook exception has to be made.