PowerToys: Unable to Install PowerToys 0.35.0

Microsoft PowerToys version

0.35.0

Running as admin

Yes

Area(s) with issue?

Installer

Other Software

No response

Steps to reproduce

Double-clicking PowerToysSetup-0.35.0-x64.exe to run the installer as a fresh install.

✔️ Expected Behavior

Run through the installation to the end, as before.

❌ Actual Behavior

It gets past the initial wizard to the Installing PowerToys (Preview) step and the Status bar does not move. Just gets stuck at 0%.

I have spent the last several hours removing all references and files to do with PowerToys from Program Files, AppData folders and searched through the entire Registry for any entries there. Yet the problem remains.

Even tried installing under a new Admin user account with the same issue.

Also tried running it as Admin and from an Admin Console to no avail.

In the past I have never had an issue updating PowerToys (previous version installed was 0.33.1). This is the first time I have experienced this.

I have just run it from a command line with:

PowerToysSetup-0.35.0-x64.exe --log_level debug

And the log files are attached.

powertoys-bootstrapper-exe-0.35.0.log powertoys-bootstrapper-msi-0.35.0.log

About this issue

  • Original URL
  • State: closed
  • Created 3 years ago
  • Comments: 19 (8 by maintainers)

Most upvoted comments

For reference, this resolution worked for the same issue on #12431:

We can try installing PowerToys without first creating the system restore point. In order to do this, please extract the msi from the exe:

PowerToysSetup-0.41.4-x64.exe --extract_msi

After that, run the msi by passing the MSIFASTINSTALL property at 1 to disable system restore point creating for this installation:

PowerToysBootstrappedInstaller-0.41.4.0.msi MSIFASTINSTALL=1

This is the part it gets stuck on:

Installer

After about an hour of leaving it running, It finally tells me that the installer is no longer responding:

Clipboard Image

This is the log up until this point: powertoys-bootstrapper-exe-0.35.0.log powertoys-bootstrapper-msi-0.35.0.log