core: TUYA integration not showing QR code on setup, just white patch

The problem

After sign in code from Tuya app, setup dont show qr code, just white patch. Tried few restarts. Cant authenticate without QR code… so diagnostic writes error authentication.

What version of Home Assistant Core has the issue?

core-2024.2.1

What was the last working version of Home Assistant Core?

core-2024.2.1

What type of installation are you running?

Home Assistant Container

Integration causing the issue

Tuya

Link to integration documentation on our website

No response

Diagnostics information

2024-02-13 07:49:08.950 WARNING (MainThread) [homeassistant.config_entries] Config entry β€˜####’ for tuya integration could not authenticate: Authentication failed. Please re-authenticate.

Example YAML snippet

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Anything in the logs that might be useful for us?

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Additional information

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About this issue

  • Original URL
  • State: open
  • Created 5 months ago
  • Comments: 17

Most upvoted comments

TRUE!!! I changed theme to default theme and qr apears!

thank you ninoz πŸ’ͺπŸ‘Œ

I dont get it even on iOS version. πŸ€·β€β™‚οΈ

IMG_3098

There is an issue on the tuya repo that suggests it could be linked to have a custom theme set on your interface. Do you have a theme set?

I found the QR code appears when you use the HomeAssistant IOS app but not on the browser. Not a fix but a workaround πŸ˜ƒ

Same here. With a dark theme, I had the problem. With a light theme, QR code displayed fine.

Tried browser and app. Got white QR code on both. I uninstalled the integration and reinstalled it with no change.