systeminformer: GeoIP Update Fail

Brief description of your issue

System Informer fails to download the GeoIP database, thus making the country column in the network tab unusable.
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Steps to reproduce (optional)

Select “GeoIP database update” under Tools -> Network Tools

Expected behavior (optional)

Successful GeoIP download or indications for manually achieving the same.

Actual behavior (optional)

No response

Environment (optional)

System Informer 3.0.5520
Windows 11

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 25 (5 by maintainers)

Most upvoted comments

If you can provide an official direct link to download the file that would be useful. Random files in internet is not so trustworthy.

I see! The free GeoLite2 requires a parameter key for direct download links, so I can’t link directly to it; but in their site one can create an account to download the current version of the databases.

https://dev.maxmind.com/geoip/geolite2-free-geolocation-data?lang=en

The one for countries is the one Process Hacker / System Informer uses, in MMDB format:

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I’ve updated the nightly builds with options for configuring the geoip keys:

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You’ll be able to download the geoip database updates after adding your keys 👍

i have used kinda portable version of PH, and have expected that SystemInformer will also support portable mode

@Vasilich

Yes, portable mode is still supported.

the maxmind database path seems to disappeared from config

The database path settings were removed.

SI sees this DB when mmdb file is located in root of SI folder (on same level with SI executable file) though. Was it planned change or regression?

This was an intentional change. There are only two valid locations for the database:

  • The current directory (portable mode).
  • The %AppData%\SystemInformer directory.

You don’t need to configure any settings. Just copy GeoLite2-Country.mmdb into the same folder as SystemInformer.exe or copy into the %AppData%\SystemInformer folder.

If you can provide an official direct link to download the file that would be useful. Random files in internet is not so trustworthy.

In the meantime, put the database file manually in %AppData%\SystemInformer.

The file attached to this comment should contain the latest version at the time of writing, extract it there.

GeoLite2-Country_20221115.tar.gz

can you post the URL where you found it as I couldn’t find it when I tried even after your response above.

https://support.maxmind.com/hc/en-us/articles/4408216129947-Download-and-Update-Databases#h_01G3XX402XKD3J1CMWKNKMDYYZ

@Almighty188

The update information is on the maxmind status page:

Database | Update Schedule:

Every Tuesday and Friday.

you need new key format, so the answer for question above is “No”.

uckin ell

The GeoIP database update queries wj32.org, which is down. I’m guessing they’re working on hosting it elsewhere as part of the Process Hacker -> System Informer migration. Guessing.