systeminformer: Error updating System Informer

Brief description of your issue

Cannot update System Informer to new version.

Steps to reproduce (optional)

Go to Help and click on Check for updates.

App states that update is available.

Updated version downloads and asks to install.

2022-12-30 21_15_14-System Informer - Updater

I click on Install and I receive this error: 2022-12-30 21_22_21-System Informer - Setup

Retrying doesn’t work. I have to close out the application.

Expected behavior (optional)

The update installs.

Actual behavior (optional)

In an install loop - Cannot create the file when that file already exists

Environment (optional)

System Informer version 3.0.5578
Windows 11

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 31 (9 by maintainers)

Most upvoted comments

from time to time I get this error:

_systeminformer_updater_error

and clicking retry solves it. Mabye handle ERROR_SERVICE_MARKED_FOR_DELETE and retry internally @dmex

New update also installed without any errors.

Thank you @dmex for this fix! 😃

@as-muncher, nope, that error still occurs

Cannot create a file when that file already exists.

I don’t believe the error has anything to do with AV though. It is what it says on the tin in this case, I believe installer was not meant to handle upgrading, it did not expect files already exist in the install directory, and have no logic to handle that(asking users if they want to overwrite everything, running the uninstaller first, etc)