tiscamera: Unable to open a DMM 22BUC03-MLA camera

Describe the bug

We’re getting this error when connecting a DMM 22BUC03-MLA camera to a Linux system (Debian and Ubuntu):

2023-05-24T09:48:21 - unknown:0: warning libpng warning: iCCP: known incorrect sRGB profile

To Reproduce Steps to reproduce the behavior:

  1. Connect a DMM 22BUC03-MLA camera to PC with a Linux Debian based distribution with the latest tcam-capture utility.
  2. Check if the camera is there and retrieve the serial number using dmesg --follow:
[  658.256219] usb 2-2: new high-speed USB device number 10 using xhci_hcd
[  658.617682] usb 2-2: New USB device found, idVendor=199e, idProduct=8202, bcdDevice= 8.13
[  658.617686] usb 2-2: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[  658.617688] usb 2-2: Product: DMM 22BUC03-MLA
[  658.617689] usb 2-2: Manufacturer: The Imaging Source Europe GmbH
[  658.617690] usb 2-2: SerialNumber: 47020928
  1. Use the serial number to force tcam-capture to use that camera, otherwise the error is mutted by the GUI and the camera does not appear:
$ tcam-capture --serial 47020928
  1. Obtain the error:
2023-05-24T09:48:21 - unknown:0: warning libpng warning: iCCP: known incorrect sRGB profile

Expected behavior The camera opens in tcam-capture and subsequently in our Python-based front-end.

Screenshots If applicable, add screenshots to help explain your problem.

computer used (please complete the following information):

  • OS: Debian GNU/Linux 11 (bullseye)
  • Architecture/Platform: amd64, Desktop,
  • Camera model you use: DMM 22BUC03-MLA
  • libpng version: libpng16-16/stable,now 1.6.37-3 amd64
  • tiscamera version (tcam-ctrl --version, if possible):
Versions: 
	Tcam:	1.1.0_master/70abad2a_rev_4139
	Aravis:	0.8_version_e977fa4
	Modules:	gst_aravis_arvu3v_v4l2_libusb_tools_doc_tests

Additional context Add any other context about the problem here.

If your bug report has potentially sensitive information, please write us directly at support@theimagingsource.com .

About this issue

  • Original URL
  • State: closed
  • Created a year ago
  • Comments: 16 (8 by maintainers)

Most upvoted comments

Hello Ismael

I am a little bit concerned. However, say Hello from me to Iberoptics.

Stefan