Rocket.Chat.Electron: Rocketchat won't start (snap package)

My Setup

Operating System: Kubuntu 18.04 LTS
App Version: 2.14.7
Installation type: snap

I have tested with the latest version
I can simulate the issue easily

Description

Up until about 15 minutes ago, Rocketchat-desktop was working fine on my system. I had to restart my machine, and after doing so Rocketchat no longer starts up. It appears to try to start, then closes. I am able to login to our Rocketchat servers via the browser, so I think something happened to the app on my end.

This seems to be an issue with the snap package specifically, as I was able to remove the snap and install the deb package, which is working correctly.

Current Behavior

Rocketchat-desktop tries to start, then closes. Trying to run it from the command line results in the following error: ln: failed to create symbolic link '/home/laurie/snap/rocketchat-desktop/9/.config/gtk-2.0/gtkfilechooser.ini': File exists Error org.freedesktop.DBus.Error.Failed: cannot use setting "default-url-scheme-handler": not allowed Trace/breakpoint trap (core dumped)

Expected Behavior

Rocketchat should start when opened via the KDE launcher or command line.

About this issue

Original URL
State: closed
Created 5 years ago
Reactions: 11
Comments: 15

Most upvoted comments

I was able to solve this issue by doing ‘killall rocketchat-desktop’ and then trying to launch it again.

unfunfunt on Feb 18, 2022

Today I start the computer and RC is not working. I launch it with terminal and I get:

$ rocketchat-desktop 
[bugsnag] Loaded!
Error org.freedesktop.DBus.Error.Failed: cannot set "default-url-scheme-handler" setting to invalid value "rocketchat"

Reinstalling rocket chat “fixed” my issue:

$ snap remove rocketchat-desktop
rocketchat-desktop removed
$ snap install rocketchat-desktop
rocketchat-desktop 3.0.1 from Rocket.Chat (rocketchat✓) installed

Environment

$ uname -a
Linux local-pc 4.15.0-118-generic #119-Ubuntu SMP Tue Sep 8 12:30:01 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

$ snap --version
snap    2.46.1+18.04
snapd   2.46.1+18.04
series  16
ubuntu  18.04
kernel  4.15.0-118-generic

MrSrsen on Oct 2, 2020