Aerial: Screensaver hangs after ~15 minutes (i.e. no movement, seconds do not move, display never turns off)

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Required information

In order to help us sort your issue, we ask that you provide the following information:

  • Mac model: M1 Mac Mini (16Gb)
  • macOS version: 12.2 (21D49)
  • Monitor setup: 1x (external) 32" 4k ThinkVision (LG). Using USB-C to DP (via a KVM switch).

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Description of issue / Feature request

  • Several times a day the screensaver will hang (i.e. video stops moving, monitor does not turn off, video stuck with date time not changing).
  • (past few months it was once or twice a week, now it’s very common – this has been going on for months)
  • This seems to happen after 15 or so minutes (i.e. when the monitor is supposed to turn off/go black)
  • This does not reliably happen. I had a previous M1 Mac Mini (same monitor setup) that (I think) would not have this problem (I have since returned the Mac Mini to my employer, so can’t test anymore). I can’t seem to replicate this on my Intel Macbook Pro and my two M1 Pro Macbook Pro (no monitor) – videos play properly and after the delay, the monitor properly turns off.
  • I’m using little snitch (on all devices) but all outgoing connections are allowed

AerialLog.txt

Screenshot 2022-02-09 at 10 35 20 Screenshot 2022-02-09 at 10 38 11

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 48

Most upvoted comments

Seems like it’s working fine now. I set my screen to sleep after 60 mins and Aerial for 10 mins and the screen saver’s clock was still running 45 mins later and the screen then went to sleep as expected. 🤞🏻 it might be fixed!

@alexclaydon thanks a lot for taking the time to post this, that’s actually super helpful. I had a strong hunch that it was on Apple but with no data on other screensavers it’s always hard to figure out.

The bit about the external monitor is interesting and could explain why most people see the issue on minis it seems. Apple supposedly fixed some bugs with 12.3.1 but in my case they made it worse. While I never managed to reproduce the issue, I have 2 displays on my M1 mac (1 apple, 1 basic 4K monitor) and with latest update I’ve seen random disconnection of the 4K one, and weirdly enough came back to my mac with my main display switched from the 5K to the 4K 😅

Prior to update, while asleep (without the freezing) the 4K monitor would randomly wake up and turn off.

Seeing the freezing bug happen on Drift, I think it explains why my latest counter measures didn’t work in the beta, it just freezes before I can do anything.

Let’s hope for a prompt resolution, I would very much suggest all of you who have the bug to file a feedback in Apple’s feedback assistant. It can seem like throwing something into the void but on things like this, it definitely helps. Feel free to link this thread and the reddit one.

Edit : Also some more info about your exact monitor configuration in this thread may help others, though I’m not sure there’s more I can do on that one.