ha-tahoma: Somfy Blinds continuously become unavailable
Did you read the instructions?
- I have read the README, including the advanced debugging section.
The problem
I am hoping someone can help me with an ongoing issue I have been having with Overkiz as my blinds keep going offline/unavailable and stop working every few days showing a “Translation Error” Integrations page within Home Assistant. See screenshot attached.
To correct the condition, I click on the “reconfigure” button and key in my Somfy (Oceania) credentials. The system immediately responds with an “Aborted / Close” message (also attached) and then everything comes back online/available again.
System log reports that Authentication Failed while fetching device events data (see attached). I assume that there is a configuration file that is missing my credentials which is causing this to fail but I do not know where to find/update this.
I have tried uninstalling and reinstalling the integration but that has not resolved my issue.
I am fairly new to Home Assistant so appreciate if anyone can point me in the right direction to resolving this issue.
What version of this integration (ha-tahoma) has the issue?
2.13.0
What version of Home Assistant Core has the issue?
core-2022.3.8
Which gateway / hub do you use?
Somfy TaHoma
Device model
TaHoma Basic
Home Assistant log
Logs
{
"home_assistant": {
"installation_type": "Home Assistant Supervised",
"version": "2022.3.8",
"dev": false,
"hassio": true,
"virtualenv": false,
"python_version": "3.9.9",
"docker": true,
"arch": "x86_64",
"timezone": "Australia/Brisbane",
"os_name": "Linux",
"os_version": "5.10.0-12-amd64",
"supervisor": "2022.05.0",
"host_os": "Debian GNU/Linux 11 (bullseye)",
"docker_version": "20.10.14",
"chassis": "laptop",
"run_as_root": true
},
"custom_components": {
"tahoma": {
"version": "2.13.0",
"requirements": [
"pyoverkiz==1.3.6"
]
},
"alexa_media": {
"version": "3.11.3",
"requirements": [
"alexapy==1.25.5",
"packaging>=20.3",
"wrapt>=1.12.1"
]
},
"hacs": {
"version": "1.24.5",
"requirements": [
"aiogithubapi>=21.11.0"
]
}
},
"integration_manifest": {
"domain": "tahoma",
"name": "Overkiz (by Somfy) - Custom component",
"iot_class": "cloud_polling",
"config_flow": true,
"documentation": "https://www.home-assistant.io/integrations/tahoma",
"requirements": [
"pyoverkiz==1.3.6"
],
"codeowners": [
"@imicknl",
"@vlebourl",
"@tetienne"
],
"issue_tracker": "https://github.com/imicknl/ha-tahoma/issues",
"version": "2.13.0",
"zeroconf": [
"_kizbox._tcp.local."
],
"dhcp": [
{
"hostname": "gateway*",
"macaddress": "F8811A*"
}
],
"is_built_in": false
},
"data": {
"creationTime": 1573887648000,
"lastUpdateTime": 1573887648000,
"id": "SETUP-****-****-3353",
"location": {
"creationTime": 1573887648000,
"lastUpdateTime": 1645601603000,
"city": "** **",
"country": "**",
"postalCode": "**",
"addressLine1": "** **",
"addressLine2": "*",
"timezone": "Australia/Brisbane",
"longitude": "**",
"latitude": "**",
"twilightMode": 2,
"twilightAngle": "CIVIL",
"twilightCity": "Canberra",
"summerSolsticeDuskMinutes": 1290,
"winterSolsticeDuskMinutes": 990,
"twilightOffsetEnabled": false,
"dawnOffset": 0,
"duskOffset": 0,
"countryCode": "AU"
},
"gateways": [
{
"gatewayId": "****-****-3353",
"type": 62,
"subType": 1,
"placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8",
"alive": true,
"timeReliable": true,
"connectivity": {
"status": "OK",
"protocolVersion": "2021.2.4"
},
"upToDate": true,
"updateStatus": "UP_TO_DATE",
"syncInProgress": false,
"functions": "INTERNET_AUTHORIZATION,SCENARIO_DOWNLOAD,SCENARIO_TELECO_LAUNCHING,INTERNET_UPLOAD,INTERNET_UPDATE,TRIGGERS_SENSORS",
"mode": "NO_AUTO"
}
],
"devices": [
{
"creationTime": 1573887648000,
"lastUpdateTime": 1573887648000,
"label": "**",
"deviceURL": "internal://****-****-3353/pod/0",
"shortcut": false,
"controllableName": "internal:PodMiniComponent",
"definition": {
"commands": [
{
"commandName": "getName",
"nparams": 0
},
{
"commandName": "update",
"nparams": 0
},
{
"commandName": "setCountryCode",
"nparams": 1
},
{
"commandName": "activateCalendar",
"nparams": 0
},
{
"commandName": "deactivateCalendar",
"nparams": 0
},
{
"commandName": "refreshPodMode",
"nparams": 0
},
{
"commandName": "refreshUpdateStatus",
"nparams": 0
},
{
"commandName": "setCalendar",
"nparams": 1
},
{
"commandName": "setLightingLedPodMode",
"nparams": 1
},
{
"commandName": "setPodLedOff",
"nparams": 0
},
{
"commandName": "setPodLedOn",
"nparams": 0
}
],
"states": [
{
"type": "DiscreteState",
"values": [
"offline",
"online"
],
"qualifiedName": "core:ConnectivityState"
},
{
"type": "DataState",
"qualifiedName": "core:CountryCodeState"
},
{
"type": "DataState",
"qualifiedName": "core:LocalIPv4AddressState"
},
{
"type": "DataState",
"qualifiedName": "core:NameState"
},
{
"type": "DiscreteState",
"values": [
"doublePress",
"longPress",
"simplePress",
"triplePress",
"veryLongPress"
],
"qualifiedName": "internal:LastActionConfigButtonState"
},
{
"type": "ContinuousState",
"qualifiedName": "internal:LightingLedPodModeState"
}
],
"dataProperties": [],
"widgetName": "Pod",
"uiProfiles": [
"UpdatableComponent"
],
"uiClass": "Pod",
"qualifiedName": "internal:PodMiniComponent",
"type": "ACTUATOR"
},
"states": [
{
"name": "core:NameState",
"type": 3,
"value": "**"
},
{
"name": "internal:LightingLedPodModeState",
"type": 2,
"value": 1.0
},
{
"name": "core:CountryCodeState",
"type": 3,
"value": "AU"
},
{
"name": "core:LocalIPv4AddressState",
"type": 3,
"value": "192.168.1.13"
}
],
"available": true,
"enabled": true,
"placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8",
"widget": "Pod",
"type": 1,
"oid": "a261a36b-0990-4016-be59-c02186aaf651",
"uiClass": "Pod"
},
{
"creationTime": 1573912642000,
"lastUpdateTime": 1573912642000,
"label": "** ** ** ** **",
"deviceURL": "rts://****-****-3353/16718813",
"shortcut": false,
"controllableName": "rts:RollerShutterRTSComponent",
"definition": {
"commands": [
{
"commandName": "close",
"nparams": 1
},
{
"commandName": "down",
"nparams": 1
},
{
"commandName": "identify",
"nparams": 0
},
{
"commandName": "my",
"nparams": 1
},
{
"commandName": "open",
"nparams": 1
},
{
"commandName": "rest",
"nparams": 1
},
{
"commandName": "stop",
"nparams": 1
},
{
"commandName": "test",
"nparams": 0
},
{
"commandName": "up",
"nparams": 1
},
{
"commandName": "openConfiguration",
"nparams": 1
}
],
"states": [],
"dataProperties": [
{
"value": "0",
"qualifiedName": "core:identifyInterval"
}
],
"widgetName": "UpDownRollerShutter",
"uiProfiles": [
"OpenCloseShutter",
"OpenClose"
],
"uiClass": "RollerShutter",
"qualifiedName": "rts:RollerShutterRTSComponent",
"type": "ACTUATOR"
},
"attributes": [
{
"name": "rts:diy",
"type": 6,
"value": false
}
],
"available": true,
"enabled": true,
"placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8",
"widget": "UpDownRollerShutter",
"type": 1,
"oid": "a0edd8b1-681e-42e0-897b-79fed1d15e90",
"uiClass": "RollerShutter"
},
{
"creationTime": 1573903736000,
"lastUpdateTime": 1573903736000,
"label": "** ** **",
"deviceURL": "rts://****-****-3353/16747646",
"shortcut": false,
"controllableName": "rts:RollerShutterRTSComponent",
"definition": {
"commands": [
{
"commandName": "close",
"nparams": 1
},
{
"commandName": "down",
"nparams": 1
},
{
"commandName": "identify",
"nparams": 0
},
{
"commandName": "my",
"nparams": 1
},
{
"commandName": "open",
"nparams": 1
},
{
"commandName": "rest",
"nparams": 1
},
{
"commandName": "stop",
"nparams": 1
},
{
"commandName": "test",
"nparams": 0
},
{
"commandName": "up",
"nparams": 1
},
{
"commandName": "openConfiguration",
"nparams": 1
}
],
"states": [],
"dataProperties": [
{
"value": "0",
"qualifiedName": "core:identifyInterval"
}
],
"widgetName": "UpDownRollerShutter",
"uiProfiles": [
"OpenCloseShutter",
"OpenClose"
],
"uiClass": "RollerShutter",
"qualifiedName": "rts:RollerShutterRTSComponent",
"type": "ACTUATOR"
},
"attributes": [
{
"name": "rts:diy",
"type": 6,
"value": false
}
],
"available": true,
"enabled": true,
"placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8",
"widget": "UpDownRollerShutter",
"type": 1,
"oid": "f68bca04-b71b-4daa-89dc-47e395b4d3f4",
"uiClass": "RollerShutter"
},
{
"creationTime": 1573904577000,
"lastUpdateTime": 1573904577000,
"label": "** ** **",
"deviceURL": "rts://****-****-3353/16753352",
"shortcut": false,
"controllableName": "rts:ExteriorBlindRTSComponent",
"definition": {
"commands": [
{
"commandName": "close",
"nparams": 1
},
{
"commandName": "down",
"nparams": 1
},
{
"commandName": "identify",
"nparams": 0
},
{
"commandName": "my",
"nparams": 1
},
{
"commandName": "open",
"nparams": 1
},
{
"commandName": "rest",
"nparams": 1
},
{
"commandName": "stop",
"nparams": 1
},
{
"commandName": "test",
"nparams": 0
},
{
"commandName": "up",
"nparams": 1
},
{
"commandName": "openConfiguration",
"nparams": 1
}
],
"states": [],
"dataProperties": [
{
"value": "0",
"qualifiedName": "core:identifyInterval"
}
],
"widgetName": "UpDownExteriorScreen",
"uiProfiles": [
"OpenCloseBlind",
"OpenClose"
],
"uiClass": "ExteriorScreen",
"qualifiedName": "rts:ExteriorBlindRTSComponent",
"type": "ACTUATOR"
},
"attributes": [
{
"name": "rts:diy",
"type": 6,
"value": true
}
],
"available": true,
"enabled": true,
"placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8",
"widget": "UpDownExteriorScreen",
"type": 1,
"oid": "1669efe0-9ddb-42b8-80c3-8b7a68490fcc",
"uiClass": "ExteriorScreen"
},
{
"creationTime": 1573904429000,
"lastUpdateTime": 1573904429000,
"label": "** ** **",
"deviceURL": "rts://****-****-3353/16771863",
"shortcut": false,
"controllableName": "rts:RollerShutterRTSComponent",
"definition": {
"commands": [
{
"commandName": "close",
"nparams": 1
},
{
"commandName": "down",
"nparams": 1
},
{
"commandName": "identify",
"nparams": 0
},
{
"commandName": "my",
"nparams": 1
},
{
"commandName": "open",
"nparams": 1
},
{
"commandName": "rest",
"nparams": 1
},
{
"commandName": "stop",
"nparams": 1
},
{
"commandName": "test",
"nparams": 0
},
{
"commandName": "up",
"nparams": 1
},
{
"commandName": "openConfiguration",
"nparams": 1
}
],
"states": [],
"dataProperties": [
{
"value": "0",
"qualifiedName": "core:identifyInterval"
}
],
"widgetName": "UpDownRollerShutter",
"uiProfiles": [
"OpenCloseShutter",
"OpenClose"
],
"uiClass": "RollerShutter",
"qualifiedName": "rts:RollerShutterRTSComponent",
"type": "ACTUATOR"
},
"attributes": [
{
"name": "rts:diy",
"type": 6,
"value": false
}
],
"available": true,
"enabled": true,
"placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8",
"widget": "UpDownRollerShutter",
"type": 1,
"oid": "dc1d8fa3-98f9-4848-8579-b808c07563d9",
"uiClass": "RollerShutter"
},
{
"creationTime": 1573912733000,
"lastUpdateTime": 1573912733000,
"label": "** ** ** ** **",
"deviceURL": "rts://****-****-3353/16773668",
"shortcut": false,
"controllableName": "rts:RollerShutterRTSComponent",
"definition": {
"commands": [
{
"commandName": "close",
"nparams": 1
},
{
"commandName": "down",
"nparams": 1
},
{
"commandName": "identify",
"nparams": 0
},
{
"commandName": "my",
"nparams": 1
},
{
"commandName": "open",
"nparams": 1
},
{
"commandName": "rest",
"nparams": 1
},
{
"commandName": "stop",
"nparams": 1
},
{
"commandName": "test",
"nparams": 0
},
{
"commandName": "up",
"nparams": 1
},
{
"commandName": "openConfiguration",
"nparams": 1
}
],
"states": [],
"dataProperties": [
{
"value": "0",
"qualifiedName": "core:identifyInterval"
}
],
"widgetName": "UpDownRollerShutter",
"uiProfiles": [
"OpenCloseShutter",
"OpenClose"
],
"uiClass": "RollerShutter",
"qualifiedName": "rts:RollerShutterRTSComponent",
"type": "ACTUATOR"
},
"attributes": [
{
"name": "rts:diy",
"type": 6,
"value": false
}
],
"available": true,
"enabled": true,
"placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8",
"widget": "UpDownRollerShutter",
"type": 1,
"oid": "1f92d451-69ae-4218-89be-eed14cc45053",
"uiClass": "RollerShutter"
}
],
"zones": [],
"resellerDelegationType": "NEVER",
"oid": "a17d5688-2c71-4ccf-b940-051d06892314",
"rootPlace": {
"creationTime": 1573887648000,
"lastUpdateTime": 1573887648000,
"label": "** **",
"type": 0,
"oid": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8",
"subPlaces": []
},
"features": [
{
"name": "connexoon-rts-window",
"source": "GATEWAY_TYPE"
}
]
}
}
2022-05-10 14:00:05 INFO (MainThread) [backoff] Backing off fetch_events(...) for 0.2s (pyoverkiz.exceptions.NotAuthenticatedException: Not authenticated)
2022-05-10 14:00:44 INFO (MainThread) [backoff] Backing off fetch_events(...) for 0.9s (pyoverkiz.exceptions.NotAuthenticatedException: Not authenticated)
2022-05-10 14:00:55 ERROR (MainThread) [custom_components.tahoma] Authentication failed while fetching device events data: Invalid authentication.
2022-05-10 14:02:13 ERROR (stream_worker) [homeassistant.components.stream.stream.camera.eufysecuritycam_sub] Error from stream worker: Error opening stream (HTTP_NOT_FOUND, Server returned 404 Not Found) rtsp://****:****@192.168.1.98/live0
2022-05-10 14:02:45 ERROR (MainThread) [aiohttp.server] Error handling request
Traceback (most recent call last):
File "/usr/local/lib/python3.9/site-packages/aiohttp/web_protocol.py", line 334, in data_received
messages, upgraded, tail = self._request_parser.feed_data(data)
File "aiohttp/_http_parser.pyx", line 551, in aiohttp._http_parser.HttpParser.feed_data
aiohttp.http_exceptions.BadHttpMessage: 400, message='Pause on PRI/Upgrade'
2022-05-10 14:25:59 INFO (MainThread) [backoff] Backing off get_diagnostic_data(...) for 0.3s (pyoverkiz.exceptions.NotAuthenticatedException: Not authenticated)
This error originated from a custom integration.
Logger: custom_components.tahoma Source: helpers/update_coordinator.py:227 Integration: Overkiz (by Somfy) - Custom component First occurred: 14:00:55 (1 occurrences) Last logged: 14:00:55
Authentication failed while fetching device events data: Invalid authentication.
Additional information
Additional screenshot included here.
About this issue
- Original URL
- State: closed
- Created 2 years ago
- Comments: 15 (4 by maintainers)
The core integration has the same issue though, however eventually we hope to fix it…
@tetienne - Thank you for the screenshot of the 2 Integrations. That makes complete sense now. I did not realise there were 2 versions available.
I will install the core one today and uninstall the custom component as suggested. Thanks again.