ha-tahoma: Retrying setup: Too many requests, try again later for OVerkiz (by somfy)

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The problem

I got a connexoon devices, previously working fine with my RTS motors just a 2 month ago, everything seem to be not response, Checking in Home assistant integration and found that it got an error, please advise how to fix this Screenshot 2021-09-25 063010 Screenshot 2021-09-25 063120 Screenshot 2021-09-25 063554 Screenshot 2021-09-25 063635 Screenshot 2021-09-25 064551 .

What version of this integration (ha-tahoma) has the issue?

latest on

What version of Home Assistant Core has the issue?

core-2021.8.8 and core-2021.9.7

Which gateway / hub do you use?

connexoon

Device model

No response

Home Assistant log

Unable to find referenced entities remote.ae_raembaan_remote
6:54:54 AM – (WARNING) helpers/service.py - message first occurred at September 24, 2021, 8:19:12 PM and shows up 5 times
Too many requests, try again later : login with xxxxx@gmail.com
6:22:47 AM – (ERROR) Somfy TaHoma (custom integration) - message first occurred at 6:01:04 AM and shows up 11 times
[547656722224] Too many requests, try again later : login with xxxxx@gmail.com
6:12:12 AM – (ERROR) Home Assistant WebSocket API (custom integration) - message first occurred at 6:01:25 AM and shows up 2 times
Error doing job: Task exception was never retrieved
6:06:34 AM – (ERROR) components/tuya/__init__.py - message first occurred at 5:08:51 AM and shows up 2 times
Error fetching device events data: Too many requests, try again later.
4:16:25 AM – (ERROR) Somfy TaHoma (custom integration) - message first occurred at September 24, 2021, 8:18:37 PM and shows up 5 times

Additional information

No response

About this issue

  • Original URL
  • State: closed
  • Created 3 years ago
  • Comments: 54 (17 by maintainers)

Most upvoted comments

reboot and come back again and found image

@p2544 are you sure you disabled it for a while, until logging in again? Are you not running any other integration/plugin somewhere that is accessing the same account? This behavior happens already at first login and the integration will keep retrying. We are not even at the point where we change the update interval, since we get the error already on the first try. Do you reboot your Home Assistant often?

1. sorry forget to disabled it so now just do disable, for how long?

2. another server also install tahoma, but not yet loging-in

3. let see what will happen

4. Just want to know why it is so difficult for this integration? does somfy product is not made for this?

I noticed in your screenshot that the Configure button, which contains the interval option, is still there, which means that you may not actually be on the master version. This is something I noticed when I switched versions, so I’d recommend going to the reinstall option, selecting master, then restarting HA. Here’s what mine looks like: Screenshot_20211006-181037_Home Assistant

Oh, just what I was looking for, thanks so much! I’ll give it a go and see what happens.

The zip link above didn’t work, so I got the latest from master after the latest commit, and it all appears stable, even after an hour with many blind movements. Thanks for figuring this one out!!

I was experiencing the exact same issue as p2544 above, using Somfy (Oceania), and the standard release from HACS. This happened after successfully using my blinds at least once. I have a Somfy Connexoon RTS and I am in Australia.

After uninstalling, waiting a while, reinstalling + reconfiguring, then changing the interval from 30 to 300, I got it to not fail setup, but only after a couple tries. After successfully reconfiguring, I moved some blinds up and down, but at one point, my controls greyed out. I assume this was at the point on line 104 of my attached log where it got a Too Many Requests error.

While my setup is stable for now, I thought I’d contribute my log file to try assist with this issue, as I’m not sure if it might happen again to me. overkiz_oceania.log

Let me know if there’s anything else I can do on my end to help.

That’s weird because when I see this states=States(_states=[]) it’s exactly what my PR look for.

By the way, if you have only RTS devices, I will glad if you can enable the debug logging as explain in the readme, and copy paste here the logs related to this integration.