core: ZHA device firmware update failing
The problem
I have a zigbee rgb bulb, model TS0505B by_TZ3210_katchgxy and with the lastest version, I’m offered a firmware update. On accepting, it instantly errors with the message ‘ Failed to call service update/install. unknown error’
What version of Home Assistant Core has the issue?
core-2024.2.1
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
ZHA
Link to integration documentation on our website
No response
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
Nothing seen in log
Additional information
No response
About this issue
- Original URL
- State: open
- Created 5 months ago
- Comments: 19 (2 by maintainers)
It is failing with several devices here too. Sonoff ZBMINIL2 Sonoff SNZB-06P Occasionally it starts a progress, which then aborts at 0% to max. 2% with “Update was not successful - result: <Status.FAILURE: 1>”
It may have just been a coincidence. But I didn’t get any “entity unavailable” errors doing it this way. It just worked or it didn’t. It might be how busy the server is? It is a very frustrating and time consuming experience and it took several attempts for each device!
And the end result gives me no more functionality then I had before.