core: [ZHA] [Conbee 3] Eurotronic Spirit Zigbee does not pair

The problem

I got myself a Conbee 3 recently and migrating everything from a deconz and Conbee 2 setup to Home Assistant zha! So i wanted to pair my Eurotronic Spirit Zigbee TRVs but that does not seems to work. I put the TRVs in pairing mode and they either get stuck at “Starting interview” in HA or they actually successfully show up as paired in HA, but in both cases the TRV itself still tries to pair and runs into an error timeout after some times. In HA when they appear as paired and i try to control them i get the following error:

Failed to call service climate/set_temperature. Failed to send request: Failed to deliver packet: <TXStatus.APS_NO_ACK: 167>

What version of Home Assistant Core has the issue?

2023.12

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Core

Integration causing the issue

zha

Link to integration documentation on our website

https://www.home-assistant.io/integrations/zha/

Diagnostics information

zha-2e77803ea191c738f07993cb33390d51-Eurotronic SPZB0001-18b5e0a576320e7672bb6912e83b1a40.json.txt

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

Device reconfigure always fails, which makes sense as the device itself is not actually paired. Debug log of reconfigure: home-assistant_zha_2023-12-09T16-09-06.967Z.log

About this issue

  • Original URL
  • State: closed
  • Created 7 months ago
  • Comments: 19 (8 by maintainers)

Most upvoted comments

@cigas4 just plug it into the usb and it will be auto detected😅

I have tried it beginning of December and it failed to connect, had to revert back to conbee 2. I just tried it now in it is finally supported by ZHA! 😄

Out of 30 existing zigbee devices I ran into a problem just with a single one (while switch from ConBee 2 to ConBee 3)… My Lumi Illiminance sensor can’t properly connect. I perform ‘add new device’, long press button on the sensor button and it is detected by ZHA immediately. However, it keeps saying configuring, but never finishes to configure. Tried adding it again and again, but with no luck…

Interview complete Configuring lumi.sen_ill.mgl01 by XIAOMI IEEE: 04:cf:8c:df:3c:89:fd:ad NWK: 0x9e0d

I am using ConBee 3 with ZHA on latest HA version 2024.1.3. Also my ConBee 3 stick is updated to latest firmware: 0x264f0900 released on 12-Jan-2024.

can we expect any help from you?

Have some patience please.

Once higher-priority issues are resolved, I will look into buying this device so that I can investigate.