core: Unable to setup Sky Connect

The problem

Recently received Sky Connect. When trying to set up with included USB extention, Home Assistant errors out and is unable to start/set it up. This continues with all USB ports, and two other USB extention cords (both work with Zwave stick). This issue also persists through hardware restarts. Error log attached.

What version of Home Assistant Core has the issue?

2023.1.7

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ZHA

Link to integration documentation on our website

No response

Diagnostics information

home-assistant_zha_2023-01-25T19-01-30.354Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2023-01-25 02:15:23.085 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration keymaster which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2023-01-25 02:15:23.088 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration hacs which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2023-01-25 02:15:46.378 ERROR (MainThread) [zigpy.application] Couldn't start application
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 456, in wait_for
    return fut.result()
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 145, in startup
    await self.connect()
  File "/usr/local/lib/python3.10/site-packages/bellows/zigbee/application.py", line 124, in connect
    self._ezsp = await bellows.ezsp.EZSP.initialize(self.config)
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 104, in initialize
    await ezsp._startup_reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 95, in _startup_reset
    await self.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 124, in reset
    await self._gw.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/uart.py", line 251, in reset
    return await asyncio.wait_for(self._reset_future, timeout=RESET_TIMEOUT)
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 458, in wait_for
    raise exceptions.TimeoutError() from exc
asyncio.exceptions.TimeoutError
2023-01-25 02:15:46.399 WARNING (MainThread) [homeassistant.components.zha.core.gateway] Couldn't start EZSP = Silicon Labs EmberZNet protocol: Elelabs, HUSBZB-1, Telegesis coordinator (attempt 1 of 3)
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 456, in wait_for
    return fut.result()
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/zha/core/gateway.py", line 174, in async_initialize
    self.application_controller = await app_controller_cls.new(
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 169, in new
    await app.startup(auto_form=auto_form)
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 145, in startup
    await self.connect()
  File "/usr/local/lib/python3.10/site-packages/bellows/zigbee/application.py", line 124, in connect
    self._ezsp = await bellows.ezsp.EZSP.initialize(self.config)
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 104, in initialize
    await ezsp._startup_reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 95, in _startup_reset
    await self.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 124, in reset
    await self._gw.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/uart.py", line 251, in reset
    return await asyncio.wait_for(self._reset_future, timeout=RESET_TIMEOUT)
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 458, in wait_for
    raise exceptions.TimeoutError() from exc
asyncio.exceptions.TimeoutError
2023-01-25 02:15:54.471 ERROR (MainThread) [zigpy.application] Couldn't start application
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 456, in wait_for
    return fut.result()
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 145, in startup
    await self.connect()
  File "/usr/local/lib/python3.10/site-packages/bellows/zigbee/application.py", line 124, in connect
    self._ezsp = await bellows.ezsp.EZSP.initialize(self.config)
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 104, in initialize
    await ezsp._startup_reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 95, in _startup_reset
    await self.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 124, in reset
    await self._gw.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/uart.py", line 251, in reset
    return await asyncio.wait_for(self._reset_future, timeout=RESET_TIMEOUT)
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 458, in wait_for
    raise exceptions.TimeoutError() from exc
asyncio.exceptions.TimeoutError
2023-01-25 02:15:54.486 WARNING (MainThread) [homeassistant.components.zha.core.gateway] Couldn't start EZSP = Silicon Labs EmberZNet protocol: Elelabs, HUSBZB-1, Telegesis coordinator (attempt 2 of 3)
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 456, in wait_for
    return fut.result()
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/zha/core/gateway.py", line 174, in async_initialize
    self.application_controller = await app_controller_cls.new(
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 169, in new
    await app.startup(auto_form=auto_form)
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 145, in startup
    await self.connect()
  File "/usr/local/lib/python3.10/site-packages/bellows/zigbee/application.py", line 124, in connect
    self._ezsp = await bellows.ezsp.EZSP.initialize(self.config)
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 104, in initialize
    await ezsp._startup_reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 95, in _startup_reset
    await self.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 124, in reset
    await self._gw.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/uart.py", line 251, in reset
    return await asyncio.wait_for(self._reset_future, timeout=RESET_TIMEOUT)
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 458, in wait_for
    raise exceptions.TimeoutError() from exc
asyncio.exceptions.TimeoutError
2023-01-25 02:16:02.559 ERROR (MainThread) [zigpy.application] Couldn't start application
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 456, in wait_for
    return fut.result()
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 145, in startup
    await self.connect()
  File "/usr/local/lib/python3.10/site-packages/bellows/zigbee/application.py", line 124, in connect
    self._ezsp = await bellows.ezsp.EZSP.initialize(self.config)
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 104, in initialize
    await ezsp._startup_reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 95, in _startup_reset
    await self.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 124, in reset
    await self._gw.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/uart.py", line 251, in reset
    return await asyncio.wait_for(self._reset_future, timeout=RESET_TIMEOUT)
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 458, in wait_for
    raise exceptions.TimeoutError() from exc
asyncio.exceptions.TimeoutError
2023-01-25 02:16:02.576 WARNING (MainThread) [homeassistant.components.zha.core.gateway] Couldn't start EZSP = Silicon Labs EmberZNet protocol: Elelabs, HUSBZB-1, Telegesis coordinator (attempt 3 of 3)
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 456, in wait_for
    return fut.result()
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/zha/core/gateway.py", line 174, in async_initialize
    self.application_controller = await app_controller_cls.new(
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 169, in new
    await app.startup(auto_form=auto_form)
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 145, in startup
    await self.connect()
  File "/usr/local/lib/python3.10/site-packages/bellows/zigbee/application.py", line 124, in connect
    self._ezsp = await bellows.ezsp.EZSP.initialize(self.config)
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 104, in initialize
    await ezsp._startup_reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 95, in _startup_reset
    await self.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 124, in reset
    await self._gw.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/uart.py", line 251, in reset
    return await asyncio.wait_for(self._reset_future, timeout=RESET_TIMEOUT)
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 458, in wait_for
    raise exceptions.TimeoutError() from exc
asyncio.exceptions.TimeoutError
2023-01-25 02:16:02.581 ERROR (MainThread) [homeassistant.config_entries] Error setting up entry SkyConnect v1.0 for zha
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 456, in wait_for
    return fut.result()
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 382, in async_setup
    result = await component.async_setup_entry(hass, self)
  File "/usr/src/homeassistant/homeassistant/components/zha/__init__.py", line 111, in async_setup_entry
    await zha_gateway.async_initialize()
  File "/usr/src/homeassistant/homeassistant/components/zha/core/gateway.py", line 189, in async_initialize
    raise exc
  File "/usr/src/homeassistant/homeassistant/components/zha/core/gateway.py", line 174, in async_initialize
    self.application_controller = await app_controller_cls.new(
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 169, in new
    await app.startup(auto_form=auto_form)
  File "/usr/local/lib/python3.10/site-packages/zigpy/application.py", line 145, in startup
    await self.connect()
  File "/usr/local/lib/python3.10/site-packages/bellows/zigbee/application.py", line 124, in connect
    self._ezsp = await bellows.ezsp.EZSP.initialize(self.config)
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 104, in initialize
    await ezsp._startup_reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 95, in _startup_reset
    await self.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 124, in reset
    await self._gw.reset()
  File "/usr/local/lib/python3.10/site-packages/bellows/uart.py", line 251, in reset
    return await asyncio.wait_for(self._reset_future, timeout=RESET_TIMEOUT)
  File "/usr/local/lib/python3.10/asyncio/tasks.py", line 458, in wait_for
    raise exceptions.TimeoutError() from exc
asyncio.exceptions.TimeoutError
2023-01-25 02:16:03.094 WARNING (MainThread) [homeassistant.config_entries] Config entry 'Home Assistant Sky Connect' for homeassistant_sky_connect integration not ready yet: None; Retrying in background
2023-01-25 02:16:29.246 WARNING (MainThread) [homeassistant.bootstrap] Waiting on integrations to complete setup: myq
2023-01-25 02:17:29.337 WARNING (MainThread) [homeassistant.bootstrap] Waiting on integrations to complete setup: myq
2023-01-25 02:18:29.424 WARNING (MainThread) [homeassistant.bootstrap] Waiting on integrations to complete setup: myq
2023-01-25 02:19:17.268 ERROR (MainThread) [homeassistant.config_entries] Cannot find integration otbr
2023-01-25 02:19:17.277 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 841, in async_create_flow
    integration = await loader.async_get_integration(self.hass, handler_key)
  File "/usr/src/homeassistant/homeassistant/loader.py", line 790, in async_get_integration
    raise int_or_exc
homeassistant.loader.IntegrationNotFound: Integration 'otbr' not found.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 229, in async_init
    flow, result = await task
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 247, in _async_init
    flow = await self.async_create_flow(handler, context=context, data=data)
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 844, in async_create_flow
    raise data_entry_flow.UnknownHandler from err
homeassistant.data_entry_flow.UnknownHandler
2023-01-25 06:57:12.590 WARNING (MainThread) [homeassistant.helpers.service] Unable to find referenced entities lock.kitchen_lock or it is/they are currently not available
2023-01-25 11:01:13.232 WARNING (MainThread) [homeassistant.helpers.service] Unable to find referenced entities lock.kitchen_lock or it is/they are currently not available

Additional information

No response

About this issue

  • Original URL
  • State: closed
  • Created a year ago
  • Comments: 15 (6 by maintainers)

Most upvoted comments

Thank you, everything now appears to be working correctly.

When I first attempted to set up the Sky Connect, I tried searching for what the baudrate should be set at but was unable to find anything.

+4
DarthGaymer on Jan 26, 2023

Set the barbiturate to 115200 and (re)start the addon and look in the log.

+3
MattWestb on Jan 26, 2023

Ah, I see. The SkyConnect ships with Zigbee firmware but since you’ve installed the multi-protocol addon, you’ve flashed it with the multi-protocol firmware.

The Multiprotocol addon is a little experimental at the moment and the user-friendly setup flow is going to be re-enabled in the upcoming beta release. For now, you will have to manually set up ZHA to connect to the addon:

  • Add the “Zigbee Home Automation” integration.
  • Instead of selecting a serial port, click the bottom “Enter manually” entry.
  • Select the EZSP radio type.
  • For the serial port, enter socket://core-silabs-multiprotocol:9999 and continue with the default settings.
+1
puddly on Jan 25, 2023
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