core: Tuya setup - error linking Tuya app account
The problem
New Tuya integration, error when linking Tuya App Account during integration setup.
What is version of Home Assistant Core has the issue?
core-2021.10.5
What was the last working version of Home Assistant Core?
core-2021.9.4
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Tuya
Link to integration documentation on our website
https://www.home-assistant.io/integrations/tuya/
Example YAML snippet
No response
Anything in the logs that might be useful for us?
Tuya integration worked fine up until 2021.10 release.
Additional information
No response
About this issue
- Original URL
- State: closed
- Created 3 years ago
- Reactions: 2
- Comments: 18
I had this same exact issue. The problem was a couple of things:
In order to know which data center you need to select, check this mapping: https://developer.tuya.com/en/docs/iot/oem-app-data-center-distributed?id=Kafi0ku9l07qb and make sure to select the data center where your country region is associated with (that you use to login into the Tuya app or the Smart Life app).
For 1), I had to go to
Cloud>My Services>Device Connection Servicesand just renew the subscription in the trial mode, which is free.EDIT: Also, you cannot associate a device account with more than two cloud projects, per this doc: https://developer.tuya.com/en/docs/iot/link-devices?id=Ka471nu1sfmkl#title-6-Link Tuya app account