core: Sure Petcare Integration setup not working

The problem

When trying to setup the Sure Petcare Integration, I get the error “Failed to connect”. The credentials are correct though and I would assume the error would be something else if they mismatched.

What version of Home Assistant Core has the issue?

core-2023.11.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

Sure Petcare

Link to integration documentation on our website

https://www.home-assistant.io/integrations/surepetcare

Diagnostics information

I cannot provide data as I am trying to setup the device and therefore do not have it in hass yet.

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No log entry while clicking the button and getting the error message.

Additional information

No response

About this issue

Original URL
State: closed
Created 6 months ago
Comments: 31 (1 by maintainers)

Most upvoted comments

what a mess -.- seems would be coolest to review all api calls and adapt to the „new“ sure petcare api… will try to find some hours this weekend ✊

On Thu, Jan 25, 2024 at 19:06 andersovreseth @.***> wrote:

Yes you are right about that, but what alternatives do I really have? Vender control

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/107147#issuecomment-1910728408, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAD5HZIPJEG5FCAN6NIFFCDYQKNIVAVCNFSM6AAAAABBNGAABGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMJQG4ZDQNBQHA . You are receiving this because you were mentioned.Message ID: @.***>

benleb on Jan 25, 2024

Worked for me too!

Mattheo1985 on Feb 11, 2024