core: Simplisafe authentication fails

The problem

Simplisafe authentication fails. Hardware is detected. Old and new methods of authenticating the account fail with “Failed to set up: Invalid refresh token” message.

Tried deleting and re-setting the integration. Home Assitant requests reconfiguration almost instantly post setup. Trying to set up post initial attempt to set up returns an “unknown issue” message and requires a full reboot of the instance, just to restart the vicious cycle.

What version of Home Assistant Core has the issue?

2022.5.1

What was the last working version of Home Assistant Core?

2022.1

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Simplisafe

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Giving up _async_api_request(...) after 4 tries (aiohttp.client_exceptions.ClientResponseError: 406, message='Not Acceptable', url=URL('https://api.simplisafe.com/v1/subscriptions/xxxxxxxxx/settings?settingsType=all&cached=true'))

Additional information

No response

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 21 (11 by maintainers)

Most upvoted comments

I’ll give it a shot.

doesn’t load that far sadly