core: SimpliSafe - All entities unavailable

The problem

When you use the SimpliSafe integration, none of the entities will be available. Sometimes, home kit will send me an error detailing that it is offline. However, I see no authentication errors in the logs, or errors regarding SimpliSafe in any matter.

What version of Home Assistant Core has the issue?

7.3

What was the last working version of Home Assistant Core?

6.x

What type of installation are you running?

Home Assistant OS

Integration causing the issue

SimpliSafe

Link to integration documentation on our website

https://www.home-assistant.io/integrations/simplisafe/

Diagnostics information

Home kit error detailing I’m not crazy:

Logger: homeassistant.components.homekit Source: components/homekit/init.py:832 Integration: HomeKit (documentation, issues) First occurred: 9:52:24 PM (1 occurrences) Last logged: 9:52:24 PM

HomeKit Door Lock cannot startup: entity not available: {‘include_domains’: [], ‘exclude_domains’: [], ‘include_entities’: [‘lock.1234_arizona_not_a_real_address_lane_front_door_lock’], ‘exclude_entities’: [], ‘include_entity_globs’: [], ‘exclude_entity_globs’: []}

Example YAML snippet

No YAML snippets for this integration.

Anything in the logs that might be useful for us?

HomeKit Error:

Logger: homeassistant.components.homekit
Source: components/homekit/__init__.py:832
Integration: HomeKit (documentation, issues)
First occurred: 9:52:24 PM (1 occurrences)
Last logged: 9:52:24 PM

HomeKit Door Lock cannot startup: entity not available: {'include_domains': [], 'exclude_domains': [], 'include_entities': ['lock.1234_im_out_of_fake_address_ideas_lock'], 'exclude_entities': [], 'include_entity_globs': [], 'exclude_entity_globs': []}

Additional information

Nope

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 28 (11 by maintainers)

Most upvoted comments

Hey @bachya - turns out this is completely my fault 😅

Recently, I tried to upload a Ubuntu ISO to my ESXi instance on my 32gb data store. It wouldn’t work, so I tried like 12,000 times but then I realized, it did upload, ESXi didn’t tell me. So I ended up overwriting my home assistant instance which later broke it (that later was last night)

Thanks for all your help though!

Well, my internet’s out so I’ll try and run it as soon as it’s back.

Sent from GitHub for Android

How comfortable are you on the command line?

I’ll run stuff. I have a backup of this instance on ESXi so if I break something I can easily go back to say, yesterday

@BlockArchitech Nothing we can do about that error: HTTP 5xx codes indicate server-side errors. It’s not uncommon for everyone who uses this integration to see this error every so often; it still shouldn’t be halt your ability to see entities.

Please post the debug logs I mentioned previously.