core: Shelly Motion becoming unavailable

The problem

My Shelly Motion becomes suddenly unavailable, and after a period it becomes available again, and this behavior is repeating itself.

What version of Home Assistant Core has the issue?

core-2023.5.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Shelly

Link to integration documentation on our website

https://www.home-assistant.io/integrations/shelly

Diagnostics information

home-assistant.zip

Example YAML snippet

No response

Anything in the logs that might be useful for us?

In my history I see the device (Attic Motion) becoming unavailable at 06:55:59 at becoming available again at 10:26:03

Additional information

It is the only (Shelly) device with which I’m experiencing this. I have checked the CoIoT setings, and it is set ok. Resetting the device didn’t help either.

About this issue

  • Original URL
  • State: closed
  • Created a year ago
  • Reactions: 1
  • Comments: 53 (24 by maintainers)

Most upvoted comments

@tomasr1981 The attached log contains less than two minutes and during this time Motion was available. This is not enough to analyze anything.

@jazzyisj In my opinion, most of these cases are due to network problems. Better WiFi coverage and the problem “solves itself”.

I assume that your HA server is using 10.0.20.10 as IP address. Can you capture a longer debug log starting when the device is available and ending when the device recovers from unavailable.