core: Shelly keeps reporting timeouts

The problem

I have a stable WLAN but randomly my Shelly devices (Shelly 1pm and Shelly 2.5) show timeouts. (But Shellys in general seem to have really bad reception, even directly next to the router.)

There are no issues with functionality of the devices, just the log messages.

Is there any way I can get rid of the log messages?

What version of Home Assistant Core has the issue?

core-2021.12.9

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Shelly

Link to integration documentation on our website

https://www.home-assistant.io/integrations/shelly

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: homeassistant.components.shelly
Source: helpers/update_coordinator.py:193
Integration: Shelly (documentation, issues)
First occurred: 07:29:14 (7 occurrences)
Last logged: 13:55:27

Timeout fetching Raspberry Steckdose data
Timeout fetching Rolladen Teich Rechts data
Timeout fetching Rolladen Carport data
Timeout fetching Rolladen Teich Links data

Additional information

No response

About this issue

Original URL
State: closed
Created 2 years ago
Comments: 15 (6 by maintainers)

Most upvoted comments

Thank you for giving me the list of possible reasons for this.

I do not think it can be the router, I would expect the same problem with the other devices at the same time then.

They all run on the same firmware, so that should also not be the issue. (I just upgraded the firmware recently, had the errors before and after.)

I do not know how to exclude the Device rebooted due power/hardware/software problem possibility. At least power is the same for all the devices and is stable. And hardware/software could be at fault but since I had the same issue popping up with multiple devices, I would rule it out, too.

Device has disconnected from the WIFI network for a short period of time I do not know why it should happen or how to rule it out.

I did enable rssi to check connection status and will try to disable it.

Thanks for your great (and fast) help!

As this does not seem to be a bug in the HA software, I will close this bug and try to solve it on my side.

ShadowRep on Jan 20, 2022