android: Unable to connect on old Android phone (Motorola XT1032)

Home Assistant Android version: 1.7.2-128 Android version: 5.1 Phone model: Motorola XT1032 Home Assistant version: 0.105.4 Last working Home Assistant release (if known):

Description of problem: Once I open the App and I add the HA URL I got requested to add username and password, once done I got a message saying: “Unable to connect to Home Assistant” “There was an error loading Home Assistant, please review the connection settings and try again.” Traceback (if applicable):


Screenshot of problem: image

Additional information: I can connect correctly with 3 other phones (same App version). The HA instance it’s available remotely and locally on the same URL (Custom DNS Entry on pi-hole for local resolution since the ISP Router doesn’t have Hairpin NAT) It got a Let’s Encrypt Certificate and it has been working fine locally and remotely both via App and Chrome. Also note, the phone having the issue it’s perfectly capable of connecting via Chrome

About this issue

  • Original URL
  • State: closed
  • Created 4 years ago
  • Comments: 15 (5 by maintainers)

Most upvoted comments

There hasn’t been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue now has been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

Yep sorry, I was editing my first message to add some more details, please check 😃