App: Sign in - Offline message on password page is not friendly

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Expected Result:

Let’s use the following message: Looks like you're offline. Please check your connection and try again.

Actual Result:

API is offline is displayed which might be confusing for regular users.

Action Performed:

Launch the app
In Log in screen put email witch with has 2FA enabled
Proceed in password screen
Turn off internet connection and try to enter a password.

Workaround:

Unknown

Platform:

Where is this issue occurring?

Web ✔️ iOS Android Desktop App Mobile Web

Version Number: 1.0.56-0

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos:

Expensify/Expensify Issue URL:

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About this issue

Original URL
State: closed
Created 3 years ago
Comments: 27 (20 by maintainers)

Commits related to this issue

#3195 - fix wording on password form page — committed to dklymenk/Expensify.cash by dklymenk 3 years ago
#3195 - revert default language change — committed to dklymenk/Expensify.cash by dklymenk 3 years ago
#3195 - fix translation function call for spanish — committed to dklymenk/Expensify.cash by dklymenk 3 years ago

Most upvoted comments

“Incorrect login or password. Please try again.”

Usuario o clave incorrectos. Por favor inténtalo de nuevo

You have 2FA enabled on this account. Please sign in using your email or phone number.

Tienes autenticación de 2 factores activada en esta cuenta. Por favor conéctate usando su email o número de teléfono

Invalid login or password. Please try again or reset your password.

Usuario o clave incorrectos. Por favor inténtalo de nuevo o resetea tu clave

We were unable to change your password. This is likely due to an expired password reset link in an old password reset email. We have emailed you a new link so you can try again. Check your Inbox and your Spam folder; it should arrive in just a few minutes.

No pudimos cambiar tu clave. Probablemente porque el enlace para resetear la clave ha expirado. Te hemos enviado un nuevo enlace. Chequea tu bandeja de entrada y tu carpeta de Spam

You do not have access to this application. Please add your GitHub username for access.

No tienes acceso a esta aplicación. Por favor agrega tu usuario de GitHub para acceder

Your account has been locked after too many unsuccessful attempts. Please try again after 1 hour.

Tu cuenta ha sido bloqueada tras varios intentos fallidos. Por favor inténtalo otra vez dentro de 1 hora

Something went wrong. Please try again later.

Ha ocurrido un error. Por favor inténtalo mas tarde

Looks like you’re offline. Please check your connection and try again.

Parece que estás desconectado. Por favor chequea tu conexión e inténtalo otra vez

roryabraham on Jun 24, 2021

Hired @dklymenk in Upwork

mallenexpensify on Jun 21, 2021