App: [$500] unable to submit report, "unexpected error" appears

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Version Number: Reproducible in staging?: needs reproduction Reproducible in production?: needs reproduction If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @luacmartins Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1706246633750589

Action Performed:

  1. Create an expense report as employee
  2. Submit the report

Expected Result:

Able to submit with no errors

Actual Result:

Requested approver not on workspace RequestID 84b6517d4fb061e2-YVR. Unexpected error, please try again error message

NOTE: After sometime the message shows as concierge submitted the report and submit button disappears

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence Screenshot 2024-01-25 at 10 22 16 PM Screenshot 2024-01-26 at 9 06 09 AM

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~0153368e03926bacdf
  • Upwork Job ID: 1757798001786544128
  • Last Price Increase: 2024-02-21

About this issue

  • Original URL
  • State: closed
  • Created 5 months ago
  • Comments: 17 (6 by maintainers)

Most upvoted comments

Issue not reproducible during KI retests. (First week)