ring: Streaming video only - ffmpeg was not found

Bug Report

Describe the Bug

Installed ffmpeg per instructions on OS X 10.11.6 and receiving the error

[2/22/2020, 12:25:50 PM] [Ring] Streaming video only - ffmpeg was not found. See https://github.com/dgreif/ring/wiki/FFmpeg for details.

To Reproduce

Steps to reproduce the behavior:

  • Start Homebridge
  • Attempt to view video from Ring doorbell. Snapshot and live video are displayed correctly.
  • See error

Expected behavior

Video + audio would be streamed.

Screenshots/Logs

If applicable, add screenshots and log output to help explain your problem.

Additional context

Add any other context about the problem here.

Homebridge Ring Config

Post homebridge-ring platform config without sensitive information

"platform": "Ring",
"refreshToken": "xxx"

Environment

  • OS: OSX 10.11.6
  • Node.js: 12.14.1
  • NPM: 6.13.4
  • homebridge-ring: 7.0.0
  • homebridge: 0.4.50

About this issue

  • Original URL
  • State: closed
  • Created 4 years ago
  • Comments: 23 (10 by maintainers)

Commits related to this issue

Most upvoted comments

@dgreif i think @DMBlakeley problem with the pre-compiles binaries is he’s running El Captain which is a 5 year old OS.

The ffmpeg npm package tests the binary works on the system; if it failed the test on install it should return undefined at runtime.

@DMBlakeley can you show the logs for this install?

sudo npm install -g --unsafe-perm homebridge-ring@7.2.0-alpha.0