ring: Streaming on HOOBS not working since 11.0.7

Bug Report

Describe the Bug

Upgrade to 11.0.7 I am not able to see any live streams of any of my cameras. The hoobs doesn’t show any errors and you can see the attempt, but home app doesn’t see the stream. Says it’s offline. If I use the ring app I see everything perfectly.

To Reproduce

Steps to reproduce the behavior:

  • Start Homebridge
  • Attempt to …
  • See error

Expected behavior

Live stream that isn’t shown.

Screenshots/Logs

If applicable, add screenshots and log output to help explain your problem.

7/25/2022, 1:45:47 AMRing BridgeRingPreparing Live Stream for XXXXXXX
7/25/2022, 1:45:47 AMRing BridgeRingStream Prepared for XXXXXXX (0.33s)
7/25/2022, 1:45:47 AMRing BridgeRingActivating stream for XXXXXXX (0.386s)
7/25/2022, 1:45:48 AMRing BridgeRingiceConnectionStateChange: completed
7/25/2022, 1:45:48 AMRing BridgeRingStopped Live Stream for XXXXXXX
7/25/2022, 1:45:48 AMRing BridgeRingconnectionStateChange: closed
7/25/2022, 1:45:48 AMRing BridgeRingiceConnectionStateChange: closed
7/25/2022, 1:45:50 AMRing BridgeERROR[Ring Bridge 0F18@Selected RTP Stream Configuration] The write handler for the characteristic 'Selected RTP Stream Configuration' on the accessory 'XXXXXXX' was slow to respond!
7/25/2022, 1:45:57 AMRing Bridge starting
7/25/2022, 1:46:02 AMRing BridgeLoaded plugin 'homebridge-ring'

Additional context

Add any other context about the problem here.

Homebridge Ring Config

Post homebridge-ring platform config without sensitive information


### Environment
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- Hoobs version 4.2.8
- node 16.16.0
- homebridge version 1.5.0

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 44 (11 by maintainers)

Most upvoted comments

@databoy01 and @dgreif Based on some posts in the /hoobs sub in Reddit it would appear that removing and reinstalling the 11.0.7 plugin resolves the issue. We’ll see if that’s just temporary. But for the moment I’m able to live stream again.

Version 0.15.11 of werift came out 3 days ago if that’s the version you were waiting for?

127.0.0.1 is localhost, which is used for ffmpeg - this is normal. I think your issue is caused by failing WebRTC connections, which may be from the update to the werift dependency. I’ll get an update out as soon as a newer version of werift is available.

Hello Dusty @dgreif, Just out of curiosity, do you know how they are making out with a fix for this or even a possible timeframe for the fix? Thanks again

@databoy01 I do read the issues and take care of them when I have time, but I haven’t had a lot of free time recently. The main problem with issues like this one is that they are very hard to replicate. Ring has added a lot of cameras over the last few years, and has drastically changed how they handle streaming from the cameras. It’s hard to pin down the exact issue because there are so many variables.

Looking at this issue thread specifically, I see most of you are on HOOBS. Based on the logs, it seems like HOOBS might be ending the stream before it has a chance to start. If you have a fairly small setup, it might be worth trying simple homebridge instead of HOOBS to see if it works there