desktop: github desktop is not opening in my windows 10

Describe the bug

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Version & OS

Open the ‘About GitHub Desktop’ menu to see the GitHub Desktop version. Also include what operating system you are using.

Steps to reproduce the behavior

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  4. See error

Expected behavior

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Actual behavior

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Screenshots

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Logs

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Additional context

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About this issue

  • Original URL
  • State: closed
  • Created 3 years ago
  • Reactions: 1
  • Comments: 21 (11 by maintainers)

Most upvoted comments

I’ve had a similar issue when upgrading from 2.9.5 to 2.9.6 today. It would launch (briefly seen in the task manager) and disappear.

I opened the old 2.9.5 executable (C:\Users\Paul\AppData\Local\GitHubDesktop\app-2.9.5), did a commit, exited, and the new 2.9.6 version now works.

From todays log files, from before the app was working again, the only warning was: [14/12/21 17:34:38] warn: UpdateInfo: Couldn’t get release notes for:GitHubDesktop-2.9.6-delta.nupkg: System.IO.FileNotFoundException: Could not find file ‘C:\Users\Paul\AppData\Local\GitHubDesktop\packages\GitHubDesktop-2.9.6-delta.nupkg’. File name: ‘C:\Users\Paul\AppData\Local\GitHubDesktop\packages\GitHubDesktop-2.9.6-delta.nupkg’ at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream…ctor(String path, FileMode mode, FileAccess access, FileShare share) at NuGet.ZipPackage.<>c__DisplayClass9_0.<.ctor>b__0() at NuGet.ZipPackage.EnsureManifest() at Squirrel.ReleaseEntry.GetReleaseNotes(String packageDirectory) at Squirrel.UpdateInfo.<FetchReleaseNotes>b__19_0(ReleaseEntry x)