MeshCentral: windows agent service crash

Hello,

i have a problem with an agent on a windows 7 32 bit machine

Agent crashed randomly

is there a procedure to update the agent?

I don’t have much in the logs

[2020-06-10 11:09:48 AM] Info: No certificate was found in db
[2020-06-16 11:31:05 AM] FATAL EXCEPTION [MeshAgent_CF19971E586CF1C8.exe] @ [FuncAddr: 0xdddddddd / BaseAddr: 0x00b446d2 / Delta: 584476917]

thanks

About this issue

  • Original URL
  • State: open
  • Created 4 years ago
  • Comments: 18 (4 by maintainers)

Most upvoted comments

I’m also noticing this same issue with some devices. Like what laboiteajb describes when he says the Windows MeshCentral service is still running but the device shows as being disconnected. If the service is manually restarted then it will immediately reconnect.

Ive had random disconnects for many versions, once they are offline and the service is running a service restart is needed and appears fixed.

We have been thinking the Tray app we are making to restart the service at midnight to negate the crash issue