Kap: Recording error

Sentry Issue: KAP-B8E

macOS version: Monterey (12) Kap version: 3.5.1

Recording error

Error: Could not start recording within 5 seconds
    at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)

About this issue

  • Original URL
  • State: open
  • Created 3 years ago
  • Reactions: 79
  • Comments: 41 (2 by maintainers)

Most upvoted comments

Apologies all, we are working on this.

The app is totally broken

Seems to have something to do with the Electron version update (Electron 12+ and macOS Big Sur)

child_process spawn locks up renderer for 300 - 3000ms on signed app on macOS Big Sur

The interim solution was to use version 3.4.2 on Intel Mac Download Kap-3.4.2

The same problem, Looking that the 3.4.2 latest stable release for intel mac

Same issue here as well, but what’s interested is if I restart my computer then the first recording works, but after that it breaks again.

Haven’t ran any updates on my mac lately. Seeing the same issue. Was working fine just a few days ago.

image

Why no one admit that 17 days ago I have already wrote that 3.4.2 is stable version?

https://github.com/wulkano/Kap/issues/1059#issuecomment-990862313

brrrr…

@timothyis 3.5.3 intel version seems to be working now, all though pretty slow at opening 🤔

After clicking the Kap icon in the status bar it takes nearly 10 seconds before the recording UI is shown 😬

Same, using this often for work. Seeking alternatives now. I’ve noticed Kap has been running slower and slower anyway. Great app, but seems to have been getting worse.

If I understand this correctly, this is not a fix, but just a downgrade to 3.4.2

(Don’t want to critizise that, thanks for the work, just mentioning: Those users who, like me, think this leads to a pre-released fixed beta-something: No, it doesn’t. It’s just the old package). Please correct me if I’m wrong.

Seems to have something to do with the Electron version update (Electron 12+ and macOS Big Sur)

child_process spawn locks up renderer for 300 - 3000ms on signed app on macOS Big Sur

The interim solution was to use version 3.4.2 on Intel Mac Download Kap-3.4.2

Thanks a lot @Aaaaash , it works😊

Having the same issue here with Kap 3.5.1 running on macOS 11.6 Big Sur. Note that it’s temporarily fixed after restarting the system, then seems to work for the first capture but breaks again after that.

Thank you @Aaaaash, downgrading to 3.4.2 is a working workaround for now for me.

Seems to have something to do with the Electron version update (Electron 12+ and macOS Big Sur)

child_process spawn locks up renderer for 300 - 3000ms on signed app on macOS Big Sur

The interim solution was to use version 3.4.2 on Intel Mac Download Kap-3.4.2

thanks, it work for me.

Thanks @shiftkey! Can anyone else confirm the latest has fixed the issue?

Just wanted to mention that the new 3.5.3 build seems to have resolved this for me on Intel Mac Big Sur

I tried downloading 3.4.2 but got the error: “Kap” can’t be opened because Apple cannot check it for malicious software.

Ctrl-click / right-click on the Kap app > Open. This is a common Apple security issue, not a Kap bug.

You may need to re-establish screen recording & other permissions in System Preferences when asked. I got into a loop of continuously being asked to grant a permission which already existed - the fix on my side was to remove the permission, quit Kap, re-launch it & re-grant the permission(s).

Again, seen that plenty of times on other apps - not a Kap issue as such.

Kap 3.4.2 seems to be ok for me on macOS 12.2, where 3.5.2 would crash each time I tried to create a recording.

Confirming this is happening in big sur also, 3.5.2 downgrading to 3.4.2

cd $(brew --repo homebrew/cask)
git checkout a6998a00 -- Casks/kap.rb
HOMEBREW_NO_AUTO_UPDATE=1 brew reinstall kap

If I understand this correctly, this is not a fix, but just a downgrade to 3.4.2

(Don’t want to critizise that, thanks for the work, just mentioning: Those users who, like me, think this leads to a pre-released fixed beta-something: No, it doesn’t. It’s just the old package). Please correct me if I’m wrong.

Sure, I fixed the description. It’s just downgrading via Brew. Not trivial for me, I thought it can be helpful.

Same problem, on my Intel MAC (3.5.0), KAP can only record once, and the second time will be breaks. 😭 but it worked fine on my M1 MAC (3.4.2)

Same issue here as well, but what’s interested is if I restart my computer then the first recording works, but after that it breaks again.

Same here Monterey 12.0.1 MacBook Pro 16" i9 (2019)