Kap: Error: Could not start recording within 5 seconds

Sentry Issue: KAP-5VJ

macOS version: Mojave (10.14) Kap version: 3.3.1

Recording error

Error: Could not start recording within 5 seconds
    at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:108:21)

About this issue

Original URL
State: open
Created 4 years ago
Reactions: 28
Comments: 31 (1 by maintainers)

Most upvoted comments

Seems like it’s an issue with 3.5.1 or even 3.5.0. I reinstalled older version (3.4.2) and everything is working fine

MacOS 12.0.1 MacBook Pro (13", 2017)

rafalbromirski on Dec 20, 2021

The following steps solved it for me!

AppCleaner -> Re-install Kap -> Reboot Mac(Intel)

From my experience and @BuffMcBigHuge 's, reboots only fixes it for 1 launch

steakscience on Feb 2, 2022

Perhaps it could be helpful for somebody. There was this issue with Kap 3.5.0 and above. Environment for testing: Big Sur 11.6.2 (CPU Intel).

As a workaround, the success solution is migration on v3.4.2 version of Kap. But before install, we need to completely remove previous version of Kap and all files related to this app. In this case would be helpful to use free app like AppCleaner (or other). Below is image about how it was look for tested environment above. IMPORTANT: this view and list of files could be different on your side; use AppCleaner app with caution - only you are responsible for which files to remove. remove-kap-completely

serg on Jan 21, 2022

BTW, a restart fixes this

Not necessarily. I would have to reboot my intel-based Mac to get it working again. It works a single time before I experience the error and have to reboot again. Downgrading to v3.4.2 seems to have solved my issue for now.

BuffMcBigHuge on Jan 27, 2022

BTW, a restart fixes this

steakscience on Jan 22, 2022

I also hit this error today. It was when attempting to record from my second monitor which is a lower DPI. Moving the target and the recoding over to the retina laptop display seemed to get things going again.

I had the exact opposite this morning 😄 the retina display refused to start recording. Moving the target to my lower DPI display fixed the issue.

Pringels on May 10, 2021

got it again today

mesqueeb on Mar 1, 2021

Just from having the same issue just now on macOS Big Sur Version 11.1.

Recording error Error: Could not start recording within 5 seconds at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:108:21)

More context:

Just noted it happening when I was recording on a 31.5-inch(2560 x 1440) display and on the 27-inch (1920 x 1080) display.

ngeshlew on Jan 15, 2021