ng2-pdf-viewer: Loading spinners never go away
Bug Report or Feature Request (mark with an x)
- [ ] Regression (a behavior that used to work and stopped working in a new release)
- [ ] Bug report -> please search issues before submitting
- [ ] Feature request
- [x ] Documentation issue or request
This library has been working great for us for a while, but have come across this one pdf that only ever shows the spinning loaders (unfortunately I can’t share the PDF here since it belongs to a client). (error) never fires, but (after-load-complete) and (on-progress) do. onProgress just fires one time saying the load is complete {loaded: 63290, total: 63290}. We are supplying the src url (something like https://attachments.hey.com/blah.pdf). One thing worth noting is if I download the PDF and then input the file to the demo it works fine. Any suggestions on things I could try with this PDF? Very much at a loss. This pdf is 3 small business cards and the pdfInfo recognizes it as such saying it has 3 pages

About this issue
- Original URL
- State: closed
- Created 6 years ago
- Reactions: 3
- Comments: 17 (3 by maintainers)
Fixed in
6.0.0See https://github.com/VadimDez/ng2-pdf-viewer/blob/master/CHANGELOG.md#600This helped
I was using pdf-viewer in a tab which was initialized but not visible until clicked on. I was able to make viewer working by rendering viewer only when tab with it opened by user.
Having a similar issue, when the pdf src is similar for two consecutive requests, the onloadComplete and onError methods are not fired and hence the loader does not stop.
I had the same issue on our page only when viewed in 4k, fixed with the position relative parent
I have the same problem. If I change zoom of pdf preview, some of these pages is loading infinitely.
If I change zoom on the https://vadimdez.github.io/ng2-pdf-viewer with your default pdf, spinner is loading infinitely as well.
The zoom have to be pretty small. The size should be 0.3 or less.