travis.rb: unable to login to pro

I’m trying to encrypt some data and when I run encrypt it says I need to login. When I try to login I get this. I’m sure my username and password are correct, I’ve tried many times. Maybe I’m doing something wrong?

$ travis encrypt BLAH=blah
not logged in, please run travis login --pro

$ travis login --pro
We need your GitHub login to identify you.
This information will not be sent to Travis CI, only to api.github.com.
The password will not be displayed.

Try running with --github-token or --auto if you don't want to enter your password anyway.

Username: awesomescot
Password for awesomescot: **************************************
Validation Failed
for a full error report, run travis report --pro

$ travis report --pro
System
Ruby:                     Ruby 2.0.0-p598
Operating System:         Ubuntu 14.04
RubyGems:                 RubyGems 2.4.3

CLI
Version:                  1.7.5
Plugins:                  none
Auto-Completion:          yes
Last Version Check:       2015-01-27 09:28:54 -0800

Session
API Endpoint:             https://api.travis-ci.com/
Logged In:                no
Verify SSL:               yes
Enterprise:               no

Endpoints
pro:                      https://api.travis-ci.com/ (current)

Last Exception
An error occurred running `travis login --pro`:
    RuntimeError: Validation Failed
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/lib/travis/tools/github.rb:216:in `rescue in basic_auth'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/lib/travis/tools/github.rb:208:in `basic_auth'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/lib/travis/tools/github.rb:221:in `login'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/lib/travis/tools/github.rb:80:in `possible_tokens'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/lib/travis/tools/github.rb:49:in `each_token'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/lib/travis/tools/github.rb:36:in `with_token'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/lib/travis/cli/login.rb:31:in `login'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/lib/travis/cli/login.rb:40:in `run'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/lib/travis/cli/command.rb:198:in `execute'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/lib/travis/cli.rb:64:in `run'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/gems/travis-1.7.5/bin/travis:18:in `<top (required)>'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/bin/travis:23:in `load'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/bin/travis:23:in `<main>'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/bin/ruby_executable_hooks:15:in `eval'
        from /home/scot/.rvm/gems/ruby-2.0.0-p598/bin/ruby_executable_hooks:15:in `<main>'

For issues with the command line tool, please visit https://github.com/travis-ci/travis.rb/issues.
For Travis CI in general, go to https://github.com/travis-ci/travis-ci/issues or email support@travis-ci.com.

Let me know if you need any more info.

About this issue

Original URL
State: closed
Created 9 years ago
Comments: 24 (7 by maintainers)

Most upvoted comments

try ‘travis endpoint --pro --set-default’ … solved my problem for pro

+12

natyanih on May 7, 2015

why is this issue closed?

alexanderkjeldaas on Dec 7, 2017

I was having the same issue. I ended up resolving it by deleting the temporary token for pro at https://github.com/settings/tokens. Hope this helps someone else…

jcasner on Dec 1, 2016

I am seeing the same error:

travis login --github-token TOKEN
successfully logged in as mmoayyed!

travis encrypt KEY=VALUE -r Org/Repo
not logged in, please run travis login --pro

Why do I have to login as pro?

> gem list gh

*** LOCAL GEMS ***

gh (0.14.0)

mmoayyed on Jan 13, 2016

This is still happening for me. I have tried re-syncing, re-installing the gem and --set-default

An error occurred running `travis login --pro`:
    RuntimeError: Validation Failed
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/tools/github.rb:216:in `rescue in basic_auth'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/tools/github.rb:208:in `basic_auth'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/tools/github.rb:214:in `rescue in basic_auth'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/tools/github.rb:208:in `basic_auth'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/tools/github.rb:221:in `login'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/tools/github.rb:80:in `possible_tokens'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/tools/github.rb:49:in `each_token'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/tools/github.rb:36:in `with_token'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/cli/login.rb:31:in `login'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/cli/login.rb:40:in `run'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/cli/command.rb:198:in `execute'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/lib/travis/cli.rb:64:in `run'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/gems/travis-1.8.0/bin/travis:18:in `<top (required)>'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/bin/travis:23:in `load'
        from /Users/isaacnorman/.rbenv/versions/2.2.3/gemsets/vent/bin/travis:23:in `<main>'

I have 2 factor auth on, but I still get the same error if I turn it off

RustComet on Oct 21, 2015