thingsboard-gateway: thingsboard gateway installation problem
Wanted to install thingsboard gateway following the instruction in: https://thingsboard.io/docs/iot-gateway/getting-started/
It went well to some extent and have this configuration file under /etc/thingsboard-gateway/config/tb_gateway.yaml
thingsboard:
host: thingsboard.cloud
port: 1883
remoteShell: false
remoteConfiguration: false
statsSendPeriodInSeconds: 3600
minPackSendDelayMS: 0
checkConnectorsConfigurationInSeconds: 60
security:
accessToken: MY_GW_ACCESS_TOKEN
...
...
connectors:
-
name: MQTT Broker Connector
type: mqtt
configuration: mqtt.json
Change the Access Token with my gateway access token.
Restarted it.
systemctl restart thingsboard-gateway
==== AUTHENTICATING FOR org.freedesktop.systemd1.manage-units ===
'thingsboard-gateway.service'を再起動するには認証が必要です。(it says that to restart thingsboard-gateway I need to authorize)
Authenticating as: kenkyu,,, (kenkyu)
Password:
==== AUTHENTICATION COMPLETE ===
But after that, when I used to check status, it gives the following error message.
$ systemctl status thingsboard-gateway
● thingsboard-gateway.service - ThingsBoard Gateway
Loaded: loaded (/etc/systemd/system/thingsboard-gateway.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Thu 2022-03-03 20:03:51 JST; 33min ago
Process: 178691 ExecStart=/usr/bin/python3 -c from thingsboard_gateway.tb_gateway import daemon; daemon() (code=exited, status=1/FAILURE)
Main PID: 178691 (code=exited, status=1/FAILURE)
3月 03 20:03:51 spf python3[178691]: create_key=_descriptor._internal_create_key,
3月 03 20:03:51 spf python3[178691]: AttributeError: module 'google.protobuf.descriptor' has no attribute '_internal_create_key'
3月 03 20:03:51 spf systemd[1]: Started ThingsBoard Gateway.
3月 03 20:03:51 spf systemd[1]: thingsboard-gateway.service: Main process exited, code=exited, status=1/FAILURE
3月 03 20:03:51 spf systemd[1]: thingsboard-gateway.service: Failed with result 'exit-code'.
3月 03 20:03:51 spf systemd[1]: thingsboard-gateway.service: Scheduled restart job, restart counter is at 5.
3月 03 20:03:51 spf systemd[1]: Stopped ThingsBoard Gateway.
3月 03 20:03:51 spf systemd[1]: thingsboard-gateway.service: Start request repeated too quickly.
3月 03 20:03:51 spf systemd[1]: thingsboard-gateway.service: Failed with result 'exit-code'.
3月 03 20:03:51 spf systemd[1]: Failed to start ThingsBoard Gateway.
Any help would be very much appreciated.
- OS: [e.g. Ubuntu 20.04]
- Thingsboard version 3.3.2
- Thingsboard IoT Gateway version [3.0.1-1]
- Python version[3.8]
About this issue
- Original URL
- State: closed
- Created 2 years ago
- Comments: 24 (10 by maintainers)
Thank you for all the helps. Yes, you can close this issue. If needed I will open a new one later one.