cli: [Bug]: 'The introspection endpoint returned a 502' when using `shopify theme dev`
Please confirm that you have:
- Searched existing issues to see if your issue is a duplicate. (If you’ve found a duplicate issue, feel free to add additional information in a comment on it.)
- Reproduced the issue in the latest CLI version.
In which of these areas are you experiencing a problem?
Other
Expected behavior
Should start the dev process.
Actual behavior
Timeout after 2-3 minutes with this terminal message:
╭─ error ────────────────────────────────────────────────────────────╮
│ │
│ The introspection endpoint returned a 502: │
│ https://accounts.shopify.com/oauth/introspection │
│ │
╰────────────────────────────────────────────────────────────────────╯
Verbose output
2023-03-30T17:27:56.242Z: Running command theme dev
shopify:theme:dev init version: @oclif/core@2.1.4 argv: [ '--verbose' ] +0ms
2023-03-30T17:27:56.285Z: Ensuring that the user is authenticated with the Theme API with the following scopes:
[]
2023-03-30T17:27:56.286Z: Ensuring that the user is authenticated with the Admin API with the following scopes for the store club-chaussures.myshopify.com:
[]
2023-03-30T17:27:56.287Z: Getting session store...
2023-03-30T17:27:56.291Z: Validating existing session against the scopes:
[
"openid",
"https://api.shopify.com/auth/shop.admin.graphql",
"https://api.shopify.com/auth/shop.admin.themes",
"https://api.shopify.com/auth/partners.collaborator-relationships.readonly",
"https://api.shopify.com/auth/shop.storefront-renderer.devtools",
"https://api.shopify.com/auth/partners.app.cli.access"
]
For applications:
{
"adminApi": {
"scopes": [],
"storeFqdn": "XXX.myshopify.com"
}
}
2023-03-30T17:27:56.291Z: Sending Identity Introspection request to URL: https://accounts.shopify.com/oauth/introspection
2023-03-30T17:27:56.292Z: Sending POST request to URL https://accounts.shopify.com/oauth/introspection
With request headers:
- User-Agent: Shopify CLI; v=3.44.1
- Keep-Alive: timeout=30
- Sec-CH-UA-PLATFORM: darwin
- Content-Type: application/json
2023-03-30T17:28:56.462Z: Request to https://accounts.shopify.com/oauth/introspection completed in 60161 ms
With response headers:
- content-type: text/html
- x-request-id: 5a82fda8-97e2-4842-83ad-611cda4cd844
2023-03-30T17:28:56.463Z: Sending GET request to URL https://accounts.shopify.com/.well-known/openid-configuration.json
With request headers:
- User-Agent: Shopify CLI; v=3.44.1
- Keep-Alive: timeout=30
- Sec-CH-UA-PLATFORM: darwin
- Content-Type: application/json
2023-03-30T17:28:56.613Z: Request to https://accounts.shopify.com/.well-known/openid-configuration.json completed in 148 ms
With response headers:
- cache-control: no-cache, no-store, private, must-revalidate, max-age=0
- content-type: application/json; charset=utf-8
- etag: W/"1eb4e9d462ffcdab29ed596345fa4cb0"
- x-request-id: f6624627-c1ee-4e47-8074-136829a6c4c0
2023-03-30T17:28:56.643Z: Sending Identity Introspection request to URL: https://accounts.shopify.com/oauth/introspection
2023-03-30T17:28:56.643Z: Sending POST request to URL https://accounts.shopify.com/oauth/introspection
With request headers:
- User-Agent: Shopify CLI; v=3.44.1
- Keep-Alive: timeout=30
- Sec-CH-UA-PLATFORM: darwin
- Content-Type: application/json
2023-03-30T17:29:56.758Z: Request to https://accounts.shopify.com/oauth/introspection completed in 60114 ms
With response headers:
- content-type: text/html
- x-request-id: af54dc3e-ebbf-48c2-b8ae-70e037923db0
╭─ error ────────────────────────────────────────────────────────────╮
│ │
│ The introspection endpoint returned a 502: │
│ https://accounts.shopify.com/oauth/introspection │
│ │
╰────────────────────────────────────────────────────────────────────╯
2023-03-30T17:29:56.786Z: Unable to log analytics event - no information on executed command
### Reproduction steps
1. Run `shopify theme dev`
2. Wait.
3. Wait.
4. And then nothing.
### Operating System
MacOS 12.5.1
### Shopify CLI version (check your project's `package.json` if you're not sure)
3.44.1
### Shell
Bash
### Node version (run `node -v` if you're not sure)
v16.14.2
### What language and version are you using in your application?
_No response_
About this issue
- Original URL
- State: closed
- Created a year ago
- Reactions: 4
- Comments: 28 (4 by maintainers)
Can you try running
auth logout
and retrying?Arkham – you are a genius! Your suggestin worked for me. For the other commenters, here are the steps that I took:
Thank you, Tom
npm run shopify auth logout
thennpm run dev
worked!shopify auth logout
andnpm run dev --reset
worked instantly in Windows. But on Mac it took me 4 tries doing the same thing until it worked.You’re a legend!
Same issue here. Suggest that Shopify updates its status page to reflect this: https://www.shopifystatus.com/