cli: [Bug]: Can't connect Github account to Shopify

Please confirm that you have:

  • Searched existing issues to see if your issue is a duplicate. (If you’ve found a duplicate issue, feel free to add additional information in a comment on it.)
  • Reproduced the issue in the latest CLI version.

What type of project are you working on?

app

Expected behavior

Okay, Shopify support sent me here, although I’m not sure why because I’m not inside the command line.

My issue is connecting my account form the Online store. I’ve read through the guides, tried a new development store, a different browser and the issue is that the Shopify app integration is not connecting my Github. It is remaining stuck on a loading page.

Actual behavior

Stuck on loading screen, no Github account, no branch to connect to.

Stack trace

No response

Reproduction steps

1.Online store 2.Add theme 3.Connect to Github

Operating System

MacOs

CLI version (run shopify version if you’re not sure)

2.19

Shell

No response

Ruby version (run ruby -v if you’re not sure)

No response

What language and version are you using in your application?

No response

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 18 (1 by maintainers)

Most upvoted comments

@marcoswata That’s exactly the problem I’m having. The connection fails on the initial install -> https://online-store-git.shopifyapps.com/github/setup?installation_id=XXXXXXXX&setup_action=install

Then it keeps trying to connect to an installation that doesn’t exist so 404’s. GitHub and Shopify are connected but doesn’t seem to be registered as such in Shopify.