shield: [BUG] SHIELD Agent 8.7.2 incompatible with BOSH 263.4.0

Describe the bug Although the agent works fine backing up bosh itself, it renders bosh completely useless in terms of deploying vms as the SHIELD agent possibly (unconfirmed yet) conflicts with a BOSH agent process so the deployment never gets past deploying the VM meaning the director is never able to connect to the vm and execute the rest of the deployment.

To Reproduce Steps to reproduce the behavior:

  1. Add SHIELD agent 8.7.2 to BOSH director with version 263.4.0
  2. Verify that SHIELD is able to back up bosh successfully
  3. Attempt to re-create vms of an existing deployment or deploy a completely new deployment and see that its able to deploy the actual VM but unable to configure it.
  4. As per recommendation upgraded BOSH director to 263.5 and re-tested, same error.

Expected behavior BOSH will fail with:

Error: Timed out pinging to [GUID] after 600 seconds

SHIELD versions (please complete the following information):

  • SHIELD Core: 8.7.2

About this issue

  • Original URL
  • State: closed
  • Created 4 years ago
  • Comments: 16 (9 by maintainers)

Most upvoted comments

Hi James, Is there more information you need from Jeff to help resolve this issue without getting onto Jeff’s environment directly?