rustup: Can't update to stable 1.35 (Windows + McAffee/Symantec)

Problem rustup update stable fails on Windows 7 laptop with this kind of errors:

λ  rustup update stable
info: syncing channel updates for 'stable-x86_64-pc-windows-msvc'
info: latest update on 2019-05-23, rust version 1.35.0 (3c235d560 2019-05-20)
info: downloading component 'rustc'
info: downloading component 'rust-std'
info: downloading component 'cargo'
info: downloading component 'rust-docs'
info: downloading component 'rust-std' for 'i686-pc-windows-msvc'
info: downloading component 'rust-analysis'
info: downloading component 'rust-src'
info: downloading component 'rls'
info: downloading component 'rustfmt'
info: downloading component 'clippy'
info: removing component 'rustc'
info: removing component 'rust-std'
info: removing component 'cargo'
info: removing component 'rust-docs'
info: removing component 'rust-std' for 'i686-pc-windows-msvc'
info: removing component 'rust-analysis'
info: removing component 'rust-src'
info: removing component 'rls'
info: removing component 'rustfmt'
info: removing component 'clippy'
info: installing component 'rustc'
 60.0 MiB /  60.0 MiB (100 %)  13.9 MiB/s in 14s ETA:  0s
info: installing component 'rust-std'
 53.1 MiB /  53.1 MiB (100 %)  12.9 MiB/s in  4s ETA:  0s
info: installing component 'cargo'
info: installing component 'rust-docs'
 10.3 MiB /  10.3 MiB (100 %) 401.6 KiB/s in  1m 52s ETA:  0s
info: rolling back changes
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\wxp7x5fu66ro7uib_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\b
in'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\87cu99tuet1_8jof_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\s
hare'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\njl5zjh1vv3u_f_7_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\s
hare/doc'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\a3v9c1_ge4tpn6v3_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\l
ib/rustlib/x86_64-pc-windows-msvc'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\uy_fswm9q7qled_a_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\s
hare/doc/rust'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\yxll7wcaprlw_mik_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\e
tc'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\9gl9lc_8pixiiqfg_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\e
tc/bash_completion.d'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\6t7busnax3m2avbn_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\s
hare/doc/cargo'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\gc1cknvnskm_ezk0_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\s
hare/man'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\uflb3gpv_u26533g_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\s
hare/man/man1'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\73ibcu537omueytr_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\s
hare/zsh'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\ya9cygapnd82_h1o_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\s
hare/zsh/site-functions'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\i18s9gd8apyvbyxy_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\l
ib/rustlib/x86_64-pc-windows-msvc/lib'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\d5iyjok_t9ii2dy__dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\l
ib/rustlib/etc'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\idx95puxu1rf43da_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\l
ib/rustlib/x86_64-pc-windows-msvc/bin'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\29v99sp5j0d5_ik0_dir\bk' to 'C:\Users\Geobomatic\.rustup\toolchains\stable-x86_64-pc-windows-msvc\l
ib/rustlib/x86_64-pc-windows-msvc/codegen-backends'
error: could not rename component file from 'C:\Users\Geobomatic\.rustup\tmp\zb5dkerufltfrz7z_dir\rust-docs\share/doc/rust/html' to 'C:\Users\Geobomatic\.rustup\toolchains\stab
le-x86_64-pc-windows-msvc\share/doc/rust/html'
info: caused by: Access is denied. (os error 5)

Steps

run rustup update stable

Notes This laptop is crap (corporate machine) and has McAffee anti virus + disk encryption installed.

With previous rustup, it was slow but it worked.

Output of rustup --version: rustup 1.18.3 (435397f48 2019-05-22) Output of rustup show: Default host: x86_64-pc-windows-msvc

installed toolchains

stable-i686-pc-windows-msvc stable-x86_64-pc-windows-msvc (default) nightly-x86_64-pc-windows-msvc

installed targets for active toolchain

i686-pc-windows-msvc x86_64-pc-windows-msvc

active toolchain

stable-x86_64-pc-windows-msvc (default) rustc 1.34.2 (6c2484dc3 2019-05-13)

About this issue

Original URL
State: closed
Created 5 years ago
Comments: 24 (10 by maintainers)

Commits related to this issue

Fix #1870: Race condition with some virus scanners Some virus scanners take out handles on files we are going to rename, causing access errors and preventing the rename. Typically this is short lived... — committed to rbtcollins/rustup.rs by rbtcollins 5 years ago
Fix #1870: Race condition with some virus scanners Some virus scanners take out handles on files we are going to rename, causing access errors and preventing the rename. Typically this is short lived... — committed to rbtcollins/rustup.rs by rbtcollins 5 years ago
Fix #1870: Race condition with some virus scanners Some virus scanners take out handles on files we are going to rename, causing access errors and preventing the rename. Typically this is short lived... — committed to rbtcollins/rustup.rs by rbtcollins 5 years ago
Merge pull request #1873 from rbtcollins/bug-1870 Fix #1870: Race condition with some virus scanners — committed to rust-lang/rustup by kinnison 5 years ago
Bug #1870 UI component When we spin retrying a rename, show a UI notification. Rather raw but much better than silently doing nothing for an extended period. — committed to rbtcollins/rustup.rs by rbtcollins 5 years ago
Bug #1870 UI component When we spin retrying a rename, show a UI notification. Rather raw but much better than silently doing nothing for an extended period. — committed to rbtcollins/rustup.rs by rbtcollins 5 years ago
Bug #1870 UI component When we spin retrying a rename, show a UI notification. Rather raw but much better than silently doing nothing for an extended period. — committed to rbtcollins/rustup.rs by rbtcollins 5 years ago
Bug #1870 UI component When we spin retrying a rename, show a UI notification. Rather raw but much better than silently doing nothing for an extended period. — committed to rbtcollins/rustup.rs by rbtcollins 5 years ago

Most upvoted comments

I’ve put a release build of rustup with a possible fix for this at https://s3-ap-southeast-2.amazonaws.com/rbtcollins-experiments/rustup/rustup.exe It should have md5 hash 6fb8c3b34904b26f8e2771bc18185435

If anyone is still experiencing this, please try downloading that build and running it (e.g. .\rustup.exe toolchain update stable). It has a retry and backoff mechanism added around the failing rename.

We cannot merge that until https://github.com/jimmycuadra/retry/pull/20 goes through review/fixup/merge/release, so this will be a workaround for a bit.

rbtcollins on May 25, 2019