Rocket.Chat.Electron: [bug] Jitsi call start in default browser but not in separate windows as it was before

Describe the bug Jitsi call start in default browser but not in separate windows as it was before

What operating system and which version? Windows 10 1909 Which version of Rocket.Chat (Server)? 3.16.3 Which version of Rocket.Chat.Electron (Electron/Desktop)? 3.5.3 Is there any setting relevant changed? No.

To Reproduce Steps to reproduce the behavior:

Someone start Jitsi call in chat
Click on Click to Join! button
New tab in default browser is open

Expected behavior New windows in desktop client should open after user click on Click to Join! button

Screenshots N/A

Additional context That problem introduced in 3.5.3, because 3.5.2 works correct. Probably in https://github.com/RocketChat/Rocket.Chat.Electron/commit/4030e34561c6c88d4825106869cea649cfe42c44

About this issue

Original URL
State: closed
Created 3 years ago
Reactions: 6
Comments: 32 (8 by maintainers)

Most upvoted comments

The Problem is reappearing again with 3.7.0, could you please look into it again ?

As for me - everything is fine on both macOS Monterey and Win10.

iMiKED on Dec 9, 2021

@debdutdeb hey! Can you speak to Prod team to prioritizes that issue, because it’s a critical one for a lots of users including me?

ankar84 on Sep 22, 2021

Nevermind I found it:

Glad you found it! Take care!

iMiKED on Nov 18, 2021

Reappearing with 3.6.0 😦

You should change setting “Open call in” to “Internal” - everything should be fine

Where is this setting ? Apparently not in /admin/Video Conference

Nevermind I found it: Checkbox label “Open Video Chat using Application Window” within the electron client

SimonSchwendele on Nov 18, 2021

macOS 11.6, RocketChat 3.5.6 force closes when trying to call user - right after Jitsi Meet window appears. Logs attached. rocket_356_fc.txt Please, reopen issue. @ankar84 FYI.

@iMiKED I just think twice and closing my issue, because actually my issue is fixed and that fix is working correctly on my side (Windows 10) I’m sure you should make separate issue with your details (maybe it’s not a Jitsi issue, but new window issue etc.)

ankar84 on Sep 24, 2021

will be an issue as long as https://github.com/RocketChat/Rocket.Chat.Electron/pull/2167 is an draft and not merged 😉

chrisi51 on Sep 21, 2021

Yepp, sadly, 3.5.4 is also affected( Looking forward for fix.

iMiKED on Sep 16, 2021

macOS, the same problem with 3.5.3 version (server 3.18.1)

kundulun on Sep 10, 2021