rasa: tracker.sender_id always returns `default` in custom actions

Rasa version: 2.1.0

Rasa SDK version: 2.1.1

Python version: 3.7.9

Operating system: Ubuntu

Issue: In all of my custom actions, tracker.sender_id now always returns default instead of the actual sender id. We are heavily using this sender id as user identifiers in our database which currently fails as a result.

Note that I am using Facebook Messenger and in the Rasa core, the sender_id is correctly set.

Error (including full traceback): No error is thrown

Command or request that led to error:

rasa run actions --action actions --debug

About this issue

Original URL
State: closed
Created 4 years ago
Comments: 20 (9 by maintainers)

Most upvoted comments

Perfect, will work on it today!

nbeuchat on Nov 23, 2020

@abhishek-teams . I was facing this issue because of my post request. Instead of sending { “sender”: “user_id”, }

I was sending { “user”: “user_id” }

Not sure if thats what is causing an issue for you as well.

shari-amalgamrx on Jun 17, 2022

Hello again,

So I had these versions:

Rasa Version : 2.3.4 Rasa SDK Version : 2.3.1 Python Version : 3.7.3

And I upgraded Rasa and now it is working. The version I have now for rasa is version 2.4.0

Thank you

gdet on Mar 22, 2021

The fix was released released in Rasa Open Source 2.1.1 (cc @nbeuchat )

wochinge on Dec 8, 2020

I try to update rasa 2.1.3 and also my rasa sdk 2.1.2 but still get this bug. This happens in rasa docker hub images also. Did this release? I’m so stuck at here 😦

thanhnv15119 on Dec 8, 2020

Please target 2.1.x for your PR. Then we can ship a patch release asap.

wochinge on Nov 23, 2020

Hi @joejuzl thanks for checking! I see where the issue lies now. Happy to provide a fix, looking into this now.

nbeuchat on Nov 23, 2020