rasa: rasa-production_1 | Could not fetch runtime config from server at 'http://rasa-x:5002/api/config?token=token_string'. Exiting.

Rasa version: 1.9.5

Rasa SDK version (if used & relevant):

Rasa X version (if used & relevant): 0.27.4

Python version: 3.7

Operating system (windows, osx, …): osx

Issue:

Follow steps on https://rasa.com/docs/rasa-x/installation-and-setup/docker-compose-manual/
Launch Rasa X web page
Click on ‘Models’
Observe following errors in docker-compse logs:

rasa-worker_1      | Starting Rasa X in production mode... 🚀
rasa-worker_1      | Could not fetch runtime config from server at 'http://rasa-x:5002/api/config?token=token_string'. Exiting.
rasa-production_1  | Starting Rasa X in production mode... 🚀
rasa-production_1  | Could not fetch runtime config from server at 'http://rasa-x:5002/api/config?token=token_string'. Exiting.

Error (including full traceback):

rasa-worker_1      | Starting Rasa X in production mode... 🚀
rasa-worker_1      | Could not fetch runtime config from server at 'http://rasa-x:5002/api/config?token=token_string'. Exiting.
rasa-production_1  | Starting Rasa X in production mode... 🚀
rasa-production_1  | Could not fetch runtime config from server at 'http://rasa-x:5002/api/config?token=token_string'. Exiting.
rasa-worker_1      | 2020-04-06 01:50:13 DEBUG    rasa.cli.x  - Failed to get a proper response from remote server. Status Code: 401. Response: '{"reasons":["Authorization header not present."],"exception":"Unauthorized"}'
rasa-production_1  | 2020-04-06 01:50:13 DEBUG    rasa.cli.x  - Failed to get a proper response from remote server. Status Code: 401. Response: '{"reasons":["Authorization header not present."],"exception":"Unauthorized"}'

Command or request that led to error:

Browsing to http://localhost/models (models endpoint on Rasa X)

Content of configuration file (config.yml) (if relevant):

Content of domain file (domain.yml) (if relevant):

**Content of .env file

RASA_X_VERSION=0.27.4
RASA_VERSION=1.9.5
RASA_X_DEMO_VERSION=0.27.4
RASA_TOKEN="token_string"
RASA_X_TOKEN="token_string"
PASSWORD_SALT="token_string"
JWT_SECRET="token_string"
RABBITMQ_PASSWORD="rabbitmq-password"
DB_PASSWORD="postgres-password"
REDIS_PASSWORD="redis-password"

About this issue

Original URL
State: closed
Created 4 years ago
Reactions: 1
Comments: 25 (7 by maintainers)

Most upvoted comments

This issue has been automatically closed because there has been no response to our request for more information from the original author. Without this, we don’t have enough information to help you. Please comment below with the requested information if you still need help.

no-response[bot] on Jun 11, 2020

I think i know what the problem is… I am using spacy and this needs to be run on the docker images on build:

$ pip install rasa[spacy]
$ python -m spacy download en_core_web_md
$ python -m spacy link en_core_web_md en

To do this I replaced the following in the docker-compose.yml file: FROM:

x-rasa-services: &default-rasa-service
  restart: always
  image: "rasa/rasa:${RASA_VERSION}-full"
  expose:
    - "5005"

TO:

x-rasa-services: &default-rasa-service
  restart: always
  build:
      context: .
      dockerfile: ./DockerFile
      args:
        RASA_VERSION: ${RASA_VERSION}

Then make a dockerfile containing this:

ARG RASA_VERSION
FROM rasa/rasa:${RASA_VERSION}-full

USER 0

RUN pip install --upgrade pip
RUN python -m spacy download nl_core_news_sm
RUN python -m spacy link nl_core_news_sm nl

USER 1001

Here I used the dutch spacy model.

kad-klaasr on May 29, 2020