rancher-desktop: Rancher Desktop Intermittently Hangs on Ventura 13.1

Actual Behavior

When running a docker command it will hang forever. Any subsequent commands to docker in another shell hang as well. Rebooting the laptop is required as Rancher Desktop becomes unusable.

Steps to Reproduce

One dev on a M1 Mac, running Ventura 13.1 can reproduce this issue consistently by building a Dockerfile in docker. We however are unable to reproduce the same issue on our laptops consistently. One of our team members reproducing it is using a M1 Mac as well.

Create a Dockerfile

echo -e 'FROM alpine:latest\nRUN echo 'hey' > hey.txt' > Dockerfile

Build Dockerfile in docker

docker run --rm --interactive --pull="always" --user="root" --network="host" --name="repro-hanging-issue" --mount "type=bind,source=/var/run/docker.sock,target=/var/run/docker.sock" -v "$(pwd):$(pwd)" -w "$(pwd)" docker:cli build .

Result

The terminal just hangs.

Expected Behavior

Docker commands not to hang.

Additional Information

We have had our developers start using Rancher Desktop in November 2022. It was working good, no hanging issues reported. Once people started updating to Ventura at the beginning of the month (January) they started reporting these issues. We have one developer who is able to consistently reproduce the issue, some of us can only reproduce it intermittently. Seems to be most reproducible on M1 Mac though. We were also able to reproduce it with our security tools disabled.

We enabled debug logging from the Rancher Desktop Troubleshooting page and looked at all the logs, lima and rancher and did not see any glaring errors or warnings.

If there is anything else we can provide to help this let me know.

Rancher Desktop Version

1.7.0

Rancher Desktop K8s Version

Disabled

Which container engine are you using?

moby (docker cli)

What operating system are you using?

macOS

Operating System / Build Version

Ventura 13.1

What CPU architecture are you using?

arm64 (Apple Silicon)

Linux only: what package format did you use to install Rancher Desktop?

None

Windows User Only

No response

About this issue

Original URL
State: open
Created a year ago
Reactions: 11
Comments: 43 (5 by maintainers)

Most upvoted comments

I have been experiencing a similar problem on and off for the past month or two. Was originally discussing in the rancher-desktop slack channel, but after finding this issue I believe it’s the same as what I’m experiencing.

I find the bug to be easily reproducible in my case: Rancher Desktop: 1.8.1 macOS: Ventura 13.1 Container runtime: dockerd (moby) [I have not tested recently with containerd/nerdctl - will try this] Rancher kubernetes: disabled (doesn’t matter; I’ve seen this issue with k8s enabled as well)

I get the same behavior as described above, existing containers freeze and virtually all commands hang (docker ps, docker image ls, rdctl shell, nothing works except simple stuff like docker version).

Here is what I can note about reproducing the problem (at least in my case):

Only happens when running multiple containers simultaneously
Containers are running terraform provisioning via ansible (IO/network usage) in interactive mode (docker run -it) with a few env vars passed in (probably not relevant)
Each container has multiple volumes mounted, but I am careful to never mount the same host volume with read/write to two different containers (sometimes I mount the same volume to multiple containers in read-only)
I increased the RAM allowance for the rancher VM all the way up to 16GB, but this did not help (I have verified that my machine RAM is not being used up either; plenty of capacity left)

About the suggested workaround:

I did attempt the mountType: 9p workaround - it did successfully prevent the container runtime from hanging; however, it caused my terraform provider to fatally crash (everytime), so this method is unusable for me.

jonhutchens on Jun 1, 2023

Rancher 1.12.3, macOs Sonoma 14.3.1 and this is still hanging.

I already tried several configurations such as Emulation VZ enabling Rosetta support and Volume virtiofs, but no luck…

SergioVanacloigCarlsberg on Feb 19, 2024

Same here

Rancher 1.10.0 M1 Ventura 13.5.2

Klarys on Sep 21, 2023

Likewise, Rancher Desktop randomly freezes for me, more often-than-not after I leave it running without use for a while, and most nerdctl nor rdctl commands will respond until I restart the application (tearing down the VM, etc.).

I’m currently on Rancher Desktop 1.9.1 & on macOS Ventura 13.5.1, running on Apple silicon (M2 Pro). I don’t have Kubernetes enabled, and I’m using the containerd runtime, with VZ emulation (Rosetta support enabled) & virtiofs mounting (I did have other types of problems before when using 9p, mostly related to user mappings & permissions, so I’d like to avoid going back to that, and reverse-sshfs was unbearably slow!).

Let me know if you’d like me to gather any information when RD hangs, for debugging purposes. Thanks!

juanpalaciosascend on Aug 28, 2023

update: upgraded to Ventura 13.2 and don’t have the “freezing” problem anymore without any override…

atomicbeecz on Feb 14, 2023

@lakamsani edit this file and add entry the mountType to top-level ~/Library/Application Support/rancher-desktop/lima/_config/override.yaml

casheeeewnuts on Jan 23, 2023