rancher: [helm] [helm-controller] failed with : helm template failed. Error: stat template-dir: no such file or directory

What kind of request is this (question/bug/enhancement/feature request): bug

Steps to reproduce (least amount of steps as possible):

add helm repo via rancher UI repo: https://raw.githubusercontent.com/jasonsoft/helm/master/ name: jasonsoft level: global
lauch app from category. Search “whitemos” and click “view detail” button
just click “lauch” button

Result: got an error message on the page. Helm template failed. Error: stat template-dir: no such file or directory : exit status 1

Other details that may be helpful: If we use helm cli to install the package via console, it works.

error message from rancher

2019/03/03 06:19:02 [ERROR] AppController p-xrqw7/whitemos-md4q2 [helm-controller] failed with : helm template failed. Error: stat template-dir: no such file or directory

Environment information

Rancher version (rancher/rancher/rancher/server image tag or shown bottom left in the UI):
Installation option (single install/HA):

Rancher/Rancher: v2.2.0-rc2, single node

Cluster information

Cluster type (Hosted/Infrastructure Provider/Custom/Imported):
Machine type (cloud/VM/metal) and specifications (CPU/memory):
Kubernetes version (use kubectl version):

Cluster type: imported ( cluster created via kubeadm) Machine type: vm

Client Version: version.Info{Major:"1", Minor:"12", GitVersion:"v1.12.6", GitCommit:"ab91afd7062d4240e95e51ac00a18bd58fddd365", GitTreeState:"clean", BuildDate:"2019-02-26T12:59:46Z", GoVersion:"go1.10.8", Compiler:"gc", Platform:"linux/amd64"}
Server Version: version.Info{Major:"1", Minor:"12", GitVersion:"v1.12.6", GitCommit:"ab91afd7062d4240e95e51ac00a18bd58fddd365", GitTreeState:"clean", BuildDate:"2019-02-26T12:49:28Z", GoVersion:"go1.10.8", Compiler:"gc", Platform:"linux/amd64"}

Docker version (use docker version):

Client:
 Version:           18.06.3-ce
 API version:       1.38
 Go version:        go1.10.3
 Git commit:        d7080c1
 Built:             Wed Feb 20 02:26:51 2019
 OS/Arch:           linux/amd64
 Experimental:      false

Server:
 Engine:
  Version:          18.06.3-ce
  API version:      1.38 (minimum version 1.12)
  Go version:       go1.10.3
  Git commit:       d7080c1
  Built:            Wed Feb 20 02:28:17 2019
  OS/Arch:          linux/amd64
  Experimental:     false

About this issue

Original URL
State: closed
Created 5 years ago
Reactions: 31
Comments: 42 (5 by maintainers)

Commits related to this issue

Use fixed urls Workaround for https://github.com/rancher/rancher/issues/18535 — committed to JasonvanBrackel/helm-charts by JasonvanBrackel 5 years ago

Most upvoted comments

This issue seems to occur when the url to the packaged chart is relative. A workaround here is to pass --url in when building the index.yaml.

Example to get it working on 10.0.0.100:

docker run --rm -it \
  -p 8080:8080 \
  -e STORAGE=local \
  -e STORAGE_LOCAL_ROOTDIR=/charts \
  chartmuseum/chartmuseum:latest --chart-url http://10.0.0.100:8080

Tested with rancher-2.2.3.

bernard-wagner on May 20, 2019

I am getting a similar thing Wait helm template failed. Error: stat /cert-manager: no such file or directory : exit status 1 from https://charts.jetstack.io

Wait helm template failed. Error: stat /harbor: no such file or directory : exit status 1 from https://helm.goharbor.io

etc…

cnf on Jun 18, 2019

youmingzhao on Apr 12, 2019

same issue in v2.2.2

2019/04/17 22:11:24 [ERROR] AppController p-mqwf9/external-dns [helm-controller] failed with : helm template failed. Error: stat template-dir: no such file or directory

thiago on Apr 17, 2019

CoolDarran on Mar 30, 2019

mine is 2.2.10, still seeing this, what should i do?

cycchow on Feb 9, 2020

I still see this on 2.2.9 with cert-manager from jetstack

After upgrading to Rancher v2.3.2 it still does not work. But the error message has changed to: Wait helm template failed. Error: stat /cert-manager: no such file or directory : exit status 1

QuadStingray on Nov 5, 2019

The bug fix is validated in Rancher:master-head d7b425da7

Steps: the same as my previous comment

Results: The app is deployed successfully and there are no error messages in both Racnehr UI and logs

jiaqiluo on Aug 29, 2019

This issue seems to occur when the url to the packaged chart is relative. A workaround here is to pass --url in when building the index.yaml.

drpebcak on May 9, 2019

Can confirm it’s still an issue with the cert-manager chart from Jetstack, where the URL in index.yaml looks like this:

    urls:
      - charts/cert-manager-v0.12.0.tgz

ChlorideCull on Nov 29, 2019

same v2.2.2 "message": "helm template failed. Error: stat template-dir: no such file or directory\n: exit status 1",

ringoallette on Apr 26, 2019

Experiencing this issue as of today running rancher 2.2.8

justinhauer on Oct 11, 2019

Steps to test

use a chart with relative paths such as https://helm.goharbor.io (you can ensure it has a relative path by going to https://helm.goharbor.io/index.yaml and inspecting that for non-FQDNs in the url section.
launch app from catalog chosen above
Install the chart

daxmc99 on Aug 29, 2019

By any chance does your catalog URL have a trailing / In the post you mentioned

https://raw.githubusercontent.com/jasonsoft/helm/master/

Can you try with the repo url as

https://raw.githubusercontent.com/jasonsoft/helm/master

That worked for me. When I removed the trailing / my apps were able to deploy

slessardjr on Aug 28, 2019

this is the same issue related to the https://github.com/rancher/rancher/issues/14905, as if you check the index.yaml file of the charts repo, you will find the url path is a relative path, should be fixed in 2.3.

guangbochen on Jun 19, 2019

Same issue with 2.2.0 (latest). Is there a way to remove the failed deployment?

rbq on Mar 26, 2019