gluetun: Bug: AUTH_FAILED out of the blue

Is this urgent?

None

Host OS

Ubuntu 22.04

CPU arch

x86_64

VPN service provider

NordVPN

What are you using to run the container

docker-compose

What is the version of Gluetun

sha256:0293640326ff3b55c594a5373c705daf318c274d242bd632b3fd48e2de0caeb6

What’s the problem 🤔

Today out of the blue I received the “ERROR [openvpn] AUTH: Received control message: AUTH_FAILED Your credentials might be wrong 🤨” error in the logs. It worked flawlessly for weeks without changing anything. The login is also correct and hasn’t changed. I’ve also tried an other account (which works on the desktop) but not on Gluetun.

Share your logs

2023-06-28T13:46:54+02:00 INFO [openvpn] SIGUSR1[soft,auth-failure] received, process restarting

2023-06-28T13:47:04+02:00 INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]<IP>:1194

2023-06-28T13:47:04+02:00 INFO [openvpn] UDP link local: (not bound)

2023-06-28T13:47:04+02:00 INFO [openvpn] UDP link remote: [AF_INET]<IP>:1194

2023-06-28T13:47:05+02:00 INFO [openvpn] [kr34.nordvpn.com] Peer Connection Initiated with [AF_INET]<IP>:1194

2023-06-28T13:47:11+02:00 ERROR [openvpn] AUTH: Received control message: AUTH_FAILED

Your credentials might be wrong 🤨

2023-06-28T13:47:11+02:00 INFO [openvpn] SIGUSR1[soft,auth-failure] received, process restarting

2023-06-28T13:47:13+02:00 INFO [healthcheck] program has been unhealthy for 26s: restarting VPN (see https://github.com/qdm12/gluetun/wiki/Healthcheck)

2023-06-28T13:47:13+02:00 INFO [vpn] stopping

2023-06-28T13:47:13+02:00 INFO [vpn] starting

2023-06-28T13:47:13+02:00 INFO [firewall] allowing VPN connection...

2023-06-28T13:47:13+02:00 INFO [openvpn] OpenVPN 2.5.8 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Nov  2 2022

2023-06-28T13:47:13+02:00 INFO [openvpn] library versions: OpenSSL 3.1.1 30 May 2023, LZO 2.10

2023-06-28T13:47:13+02:00 INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]<IP>:1194

2023-06-28T13:47:13+02:00 INFO [openvpn] UDP link local: (not bound)

2023-06-28T13:47:13+02:00 INFO [openvpn] UDP link remote: [AF_INET]<IP>:1194

2023-06-28T13:47:14+02:00 INFO [openvpn] [ee51.nordvpn.com] Peer Connection Initiated with [AF_INET]<IP>:1194

2023-06-28T13:47:20+02:00 ERROR [openvpn] AUTH: Received control message: AUTH_FAILED

Your credentials might be wrong 🤨

Share your configuration

gluetun:
    image: qmcgaw/gluetun:latest
    container_name: gluetun_nordvpn
    cap_add:
      - NET_ADMIN
    environment:
      - VPN_SERVICE_PROVIDER=nordvpn
      - OPENVPN_USER=<MYMAIL>
      - OPENVPN_PASSWORD=<MYPASS>
      - SERVER_REGIONS=Albania,Argentina,Australia,Belgium,Bosnia and Herzegovina,Brazil,Bulgaria,Canada,Chile,Costa Rica,Croatia,Cyprus,Czech Republic,Estonia,Finland,France,Georgia,Greece,Hungary,Iceland,India,Indonesia,Ireland,Israel,Italy,Japan,Latvia,Lithuania,Malaysia,Mexico,Moldova,Netherlands,New Zealand,North Macedonia,Norway,Poland,Portugal,Romania,Serbia,Singapore,Slovakia,Slovenia,South Africa,South Korea,Spain,Sweden,Switzerland,Taiwan,Thailand,United Kingdom,United States
      - HTTP_CONTROL_SERVER_ADDRESS=:8000
      - HTTP_CONTROL_SERVER_LOG=on
    labels:
      - com.centurylinklabs.watchtower.monitor-only=true  
    restart: unless-stopped  
    ports:
      - 8001:8000/tcp 
      - 8124:8124 
      - 6881:6881 
      - 6881:6881/udp 
    networks:
      - <MYNETWORK>