clusterplex: "EAE timeout! EAE not running, or wrong folder?" Error

I’m getting the following error while trying to decode any stream:

[eac3_eae @ 0x7fb3ebb36b40] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-32e985ec-1ab9-498f-b346-30ca02b0356f/EasyAudioEncoder/Convert to WAV (to 8ch or less)/j7b2umlssurwlcz1dzb8ba86_950-0-6.wav'
[eac3_eae @ 0x7fb3ebb36b40] error reading output
Error while decoding stream #0:1: I/O error

Full log: hjyw270k9k3dg3oc1dx9bqddm_logs.txt

I ran a ‘chmod -R 777’ on my entire plex folder to make sure it wasn’t a permissions issue. My transcoder temporary directory that is set in the plex settings is ‘/tmp/transcode’.

This is the output from /tmp/pms-5180a806-8e56-46e9-ab20-2ac8f0e46c64/EasyAudioEncoder/Convert to WAV (to 8ch or less)/

root@docker1:/mnt/gvf2/plex# ls tmp/pms-5180a806-8e56-46e9-ab20-2ac8f0e46c64/EasyAudioEncoder/Convert\ to\ WAV\ \(to\ 8ch\ or\ less\)/
9hii6u6sfw4vvfowncgfck95_981-0-54.ec3  9hii6u6sfw4vvfowncgfck95_981-0-55.ec3

The WAV file isn’t in there.

My plex stack: plexstack.txt

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 43 (30 by maintainers)

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1.4.1 tested, perfectly working.

Thanks !

/transcode does need to be shared since Plex PMS picks up the segments from there during streaming. So you can mount a RWX volume in that path (or a different one if you prefer) and set that as the transcoding path. No need to include it within /tmp. You can just let that be internal to the worker and not worry about it.

I’ll be more than happy to test it for you. Let me know when 👍