ha-samsungtv-smart: Netflix App Won't Open

Hi there,

I just did a clean install of ha-samsungtv-smart through HACS to my HA to control my Samsung TU8500 TV. The problem i found is I can’t launch Netflix through my source tab in my HA instance.

For additional information, everything else works fine. I configure the app_list manually in my configuration.yaml just like the instructions told me and when I open Netflix manually through my remote, in my HA it would say Netflix, but I’m unable to change source through Netflix through HA. Other apps like YouTube and Spotify that I also configure manually in the app_list works fine.

If there is anything you need, please let me know. I’m sorry for my lack of understanding since I’m pretty new to these things.

About this issue

  • Original URL
  • State: closed
  • Created 4 years ago
  • Comments: 56 (9 by maintainers)

Most upvoted comments

Looks like some of the codes for the applications have changed. I was having the same issue so I used Tizen Studio to retrieve the webapp list from my tv (2020 QE55Q64TAUXZT) in developer mode. Below is what I got for Netflix and Prime Video, setting them in my configuration.yaml fixed the issue for me and now I can succesfully open Netflix and Prime Video through the integration:

[ 1 - Netflix]
- App Name                            :     Netflix
- App Version                         :     5.2.550
- App ID - WAS                        :     3201907018807
- App ID - Tizen                      :     org.tizen.netflixapp
-----------------------------------------------------------------------------------------------------
[ 2 - Prime Video]
- App Name                            :     Prime Video
- App Version                         :     2.01.23
- App ID - WAS                        :     3201910019365
- App ID - Tizen                      :     org.tizen.primevideo

YMMV though, as it looks like the codes might be different between versions of the same app.

@nomc2 how did you retrieved all apps form tv?

I used the Samsung Tizen SDK and the TV in Developer Mode:

It is convoluted but it was the only foolproof way to get the app list as for some reason the integration does not seem to be able to generate it in my TV.

@nomc2, good catch. Did you change something at integration options or you leave all default?

I did change the Application Launch Method to REST API Call a few days ago during my tests and never reverted it back, so this works for sure in my TV. I have just tested reverting it back to Standard WebSocket Channel and it works as well. Everything else was not changed from default

Also mine Netflix app didnt work with the example in the Readme. Not with numeric and/or alphabetic variants, but it worked with “Netflix”: “3201907018807”. Maybe it would be a good idea to change it/ add it in the description.

Edit: Also this can be useful https://github.com/tavicu/homebridge-samsung-tizen/wiki/Applications

Hi,

I have samsung TU7172 from 2020. I got select input for apps working by creating list in yaml.

samsungtv_smart:
  host: 192.168.0.118
  app_list: '{"Netflix": "3201907018807/org.tizen.netflix-app", "YouTube": "111299001912/9Ur5IzDKqV.TizenYouTube", "EON": "IaJ5S3D7jQ.Eon"}'

I had to use the new id for Netflix you provided. Thank you. I don’t have applist-.txt and the list is not created automatically.

I also really want to get app id for this app of mine EON. I tried to follow your way, @nomc2 but with no success yet. I don’t have “Installed Web App List” in device manager.

image

Did you install the TV Extensions for the SDK? I had the same issue before installing them and restarting Device Manager

Yes, re-install is the only option, Sorry but at this moment I have no other idea, I will think if there are possible alternative…