nitrokey-3-firmware: Finalize update v1.6.0 with NK3 USB-A critical error

Just upgraded my both NK3 with firmware 1.6.0. USB-C give no errors, but USB-A does.

Command line tool to interact with Nitrokey devices 0.4.43
Do you want to download the firmware version v1.6.0? [Y/n]: y
Download v1.6.0: 100%|█████████████████████████████████████████████████████████████| 909k/909k [00:00<00:00, 8.27MB/s]
Current firmware version:  v1.5.0
Updated firmware version:  v1.6.0

Please do not remove the Nitrokey 3 or insert any other Nitrokey 3 devices during the update. Doing so may damage the Nitrokey 3.
Do you want to perform the firmware update now? [y/N]: y

Please press the touch button to reboot the device into bootloader mode ...

Perform firmware update: 100%|█████████████████████████████████████████████████████| 461k/461k [00:08<00:00, 52.2kB/s]
Finalize upgrade:  98%|█████████████████████████████████████████████████████████████▋ | 98/100 [00:46<00:00,  2.12%/s]
Critical error:
No Nitrokey 3 device found

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Critical error occurred, exiting now
Unexpected? Is this a bug? Would you like to get support/help?
- You can report issues at: https://support.nitrokey.com/
- Writing an e-mail to support@nitrokey.com is also possible
- Please attach the log: 'C:\Users\ms\AppData\Local\Temp\nitropy.log.pw4yj_cw' with any support/help request!
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Stick is not recognized anymore! LED is constantly red. nitropy.log.3xdh7st8.txt

About this issue

  • Original URL
  • State: closed
  • Created 7 months ago
  • Comments: 15 (6 by maintainers)

Most upvoted comments

The new key arrived friday. Thanks for the repacement! I have just flashed the stick successfully to 1.6.0. Sorry for the circumstances, I use this stick as of my backups. Therefore I was not aware that it have an hardware issue! I never noticed this behavior before.