terminal: Windows Terminal not running

Environment

Windows build number: 10.0.18362.239
Windows Terminal version (if applicable): 0.2.1831.0

Steps to reproduce

  1. Install Windows Terminal from Microsoft Store.
  2. Click on the Windows Terminal icon from the start menu.
  3. Running wt.exe behaves identically.

Expected behavior

Windows Terminal shows its window.

Actual behavior

Nothing happens after two seconds of mouse cursor showing a loading status.

About this issue

  • Original URL
  • State: closed
  • Created 5 years ago
  • Comments: 23 (2 by maintainers)

Most upvoted comments

Fixed this by repairing it via Add or remove programs.

So it turns out Windows automatically syncs the profiles.json between different computers under your MS account. And it seems that if the synced profiles.json includes something that is not suitable for the host, e.g., a font not installed, the Windows Terminal crashes without giving any warnings or logs.

For my case, I manually entered the directory %LOCALAPPDATA%\Packages\Microsoft.WindowsTerminal_8wekyb3d8bbwe\RoamingState and deleted the synced profiles.json from my laptop, which does exist but for some reason was not found in everything. The file included a font not installed on the crashing host. Then I re-ran the Windows Terminal and a default profiles.json was generated with which Windows Teminal worked fine.

Hey All ran into the exact same issue and realized that I didn’t even have a profiles.json. I ended up going into “Add or Remove Programs” and repairing Windows Terminal, fixed the problem for me.

I’m having a similar issue albeit with a slightly different Windows version.

Edition: WIndows 10 Pro Version: 1903 OS Build 18362.175

I’ve tried removing the application using Add/Remove Programs, it has never successfully run on this host.

From Application Event Log

Faulting application name: WindowsTerminal.exe, version: 1.0.1907.2001, time stamp: 0x5d1bd2d0
Faulting module name: ucrtbase.dll, version: 10.0.18362.1, time stamp: 0x5cbddb81
Exception code: 0xc0000409
Fault offset: 0x000000000006d3be
Faulting process id: 0x539c
Faulting application start time: 0x01d53d715cdee907
Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_0.2.1831.0_x64__8wekyb3d8bbwe\WindowsTerminal.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: c16952b6-1fb4-4b4b-9511-e6332b0f86fe
Faulting package full name: Microsoft.WindowsTerminal_0.2.1831.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

@uberubert The “Repair” option is under “Advanced options” image

Worked for me.

For WT 0.3.2171.0, it seems that for a profiles.json with invalid font Windows Terminal will now fallback to a default font (seems like consolas to me) instead of crashing. For now I don’t see any necessary to keep this issue open and I’m closing it.

But still, no warnings are raised to remind users to fix their profiles.json.

I am experiencing the same issue and WT stills always crashing even after restart, reinstall, and a new Windows update.