botframework-sdk: [Performance] Refresh Access Token Failed with Status code: 400

System Information (Required)

• SDK Language: NODE
• SDK Version: 3.7.0
• Development Environment: LOCALHOST, AZURE_APP_SERVICE

Issue Description

Our Production Bot is deployed and configured for FB, Slack, Skype, Web. It was working perfectly well across channels. There’s no new code / release to the prod env.

Since 30 mins, the bot is down with errors in log files - refresh access token issue. Please find the log entries below.

I am not sure what’s the issue. The Bot just stopped working, which seems some issues with Token Issue / Refresh API Endpoints.

2017-07-25T18:25:04.264999000Z Error: Refresh access token failed with status code: 400
2017-07-25T18:25:04.265192000Z     at Request._callback (/usr/src/app/node_modules/botbuilder/lib/bots/ChatConnector.js:489:28)
2017-07-25T18:25:04.265351000Z     at Request.self.callback (/usr/src/app/node_modules/request/request.js:187:22)
2017-07-25T18:25:04.265478000Z     at emitTwo (events.js:106:13)
2017-07-25T18:25:04.265627000Z     at Request.emit (events.js:194:7)
2017-07-25T18:25:04.265760000Z     at Request.<anonymous> (/usr/src/app/node_modules/request/request.js:1044:10)
2017-07-25T18:25:04.265870000Z     at emitOne (events.js:96:13)
2017-07-25T18:25:04.266006000Z     at Request.emit (events.js:191:7)
2017-07-25T18:25:04.266130000Z     at IncomingMessage.<anonymous> (/usr/src/app/node_modules/request/request.js:965:12)
2017-07-25T18:25:04.266257000Z     at emitNone (events.js:91:20)
2017-07-25T18:25:04.266393000Z     at IncomingMessage.emit (events.js:188:7)
2017-07-25T18:25:04.266521000Z     at endReadableNT (_stream_readable.js:975:12)
2017-07-25T18:25:04.266649000Z     at _combinedTickCallback (internal/process/next_tick.js:80:11)
2017-07-25T18:25:04.266826000Z     at process._tickDomainCallback (internal/process/next_tick.js:128:9)2017-07-25T18:25:04.264999000Z Error: Refresh access token failed with status code: 400
2017-07-25T18:25:04.265192000Z     at Request._callback (/usr/src/app/node_modules/botbuilder/lib/bots/ChatConnector.js:489:28)
2017-07-25T18:25:04.265351000Z     at Request.self.callback (/usr/src/app/node_modules/request/request.js:187:22)
2017-07-25T18:25:04.265478000Z     at emitTwo (events.js:106:13)
2017-07-25T18:25:04.265627000Z     at Request.emit (events.js:194:7)
2017-07-25T18:25:04.265760000Z     at Request.<anonymous> (/usr/src/app/node_modules/request/request.js:1044:10)
2017-07-25T18:25:04.265870000Z     at emitOne (events.js:96:13)
2017-07-25T18:25:04.266006000Z     at Request.emit (events.js:191:7)
2017-07-25T18:25:04.266130000Z     at IncomingMessage.<anonymous> (/usr/src/app/node_modules/request/request.js:965:12)
2017-07-25T18:25:04.266257000Z     at emitNone (events.js:91:20)
2017-07-25T18:25:04.266393000Z     at IncomingMessage.emit (events.js:188:7)
2017-07-25T18:25:04.266521000Z     at endReadableNT (_stream_readable.js:975:12)
2017-07-25T18:25:04.266649000Z     at _combinedTickCallback (internal/process/next_tick.js:80:11)
2017-07-25T18:25:04.266826000Z     at process._tickDomainCallback (internal/process/next_tick.js:128:9)