mattermost-plugin-gitlab: "Your GitLab account was disconnected due to an invalid or revoked authorization token"

We are constantly getting the following message:

Your GitLab account was disconnected due to an invalid or revoked authorization token. Reconnect your account using the /git`lab connect command

calling gitlab connect works again for a day or two, and then it starts over for all users. gitlab v. 16.0.1 . The application is still registered in gitlab and running the connect commands works of course, for a while.

What should we debug ? At the moment we are updating to 16.5 of gitlab, but there seem to be no changes in the auth flow.

About this issue

Original URL
State: open
Created 8 months ago
Reactions: 8
Comments: 22 (5 by maintainers)

Commits related to this issue

[MM-18] Added debug statements to debug issue #411 — committed to Brightscout/mattermost-plugin-gitlab by raghavaggarwal2308 7 months ago

Most upvoted comments

What version of GitLab are you running? Do you know when any relevant upgrades to GitLab were made to your GitLab instance near September 15th?

Current: 16.6.2, but it started after one of the recent updates on Nov 16th.

Same question for the GItLab plugin for Mattermost.

GitLab(1.7.0)

Are you running in an HA environment?

Are you and/or your users using the Mattermost desktop app?

yes

Do you and/or your users typically have multiple tabs of Mattermost open?

I don’t think so

Would you be willing to run a debug build that adds verbose logging of all token state, with the actual access/refresh tokens sanitized?

Yes

alekseyp on Dec 14, 2023

Latest gitlab, latest plugin (1.9.0) - 6+ disconnects a day. We passed all previous stages of anger and just accepted this as is until we move to slack 😄

alekseyp on Apr 29, 2024

I’ve manually installed 1.8.0 4 days ago and got logged out after couple of hours. 2nd logout just happened now, 4 days later.

–

Added:

2 more logouts today

alekseyp on Jan 8, 2024

This started happening for us roughly around after we updated to GitLab 16. I don’t think we updated the Mattermost GitLab Plugin at that time.

DaDummy on Nov 6, 2023