desktop: Mattermost crashes with Segmentation Fault

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This is not a troubleshooting question. Troubleshooting questions go here: http://www.mattermost.org/troubleshoot/.
This doesn’t reproduce on web browsers (such as in Chrome). If it does, issue reports go to the Mattermost Server repository.
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Summary Mattermost crashes after a while

Environment

Operating System: Ubuntu Focal Fossa (development branch)

uname -r 
5.4.0-14-generic

Mattermost Desktop App version: 4.4.0
Mattermost Server version: 5.1.7.1

Steps to reproduce Run Mattermost and wait

Expected behavior Mattermost should not crash

Observed behavior Mattermost crashes

/opt/Mattermost/mattermost-desktop
Current working directory is /home/marcel, changing into /opt/Mattermost
config.autostart has been configured: true
[1]    41221 segmentation fault (core dumped)  /opt/Mattermost/mattermost-desktop

About this issue

Original URL
State: closed
Created 4 years ago
Comments: 17 (10 by maintainers)

Most upvoted comments

Good info @gigawhitlocks . This suggests we’re possibly calling it in a different way than Slack, or their Electron build is different. That could be good news as it may be possible to fix this in code. Unfortunately it’s going to require a deep dive into that code path.

wiggin77 on Apr 17, 2020

Sure, I opened a doc PR here: https://github.com/mattermost/docs/pull/3471.

amyblais on Mar 23, 2020

OK thank you @wiggin77 and sorry for overlooking it in the dump

gigawhitlocks on Mar 19, 2020

I hit this bug semi-regularly as well. I included some debugging info the first time I started to encounter this issue, which I reported here: https://mattermost.atlassian.net/browse/MM-20943

I have since decided, however, that my concerns about the system tray might have been a red herring, but I notice that @wiggin77’s segfault also occurs in libappindicator.

gigawhitlocks on Mar 18, 2020