magento2: Magento 2 version 2.4.3-p1 “Page Builder was rendering for 5 seconds without releasing locks” error.

So friends im having an issue with saving my page at the pagebuilder:

Ubuntu 20.04 Magento Version 2.4.3-p1 So i attempt to create a new page(has same effect as i try to edit an existing one) and i add some elements to the page, afterwards i click save

It should have made the page successfully

And here i get the spinning wheel of death perpetually there and the error “Page Builder was rendering for 5 seconds without releasing locks.” that was supposedly fixed in version 2.3.6 of magento

Additional Information

The issue was data-content-type="heading". In 2.4.3p1 EE when I’m adding content from scratch then i don’t see this attr getting added. But it was there in 2.3.2 EE. After removing this attribute from the page now it saves. I have removed that attribute from all pages using MySQL replace statement.

What you can try, is to add some content and include this

<span data-pb-style="6235E010E29C8">NOS SOLUTIONS</span>

You can edit any h2 tag and include data-content-type=“heading” there directly in the DB, as normally there is no option to edit the text in the pagebuilder. And then try to save the page.

About this issue

Original URL
State: closed
Created 3 years ago
Reactions: 3
Comments: 61 (15 by maintainers)

Most upvoted comments

I fixed that issue with this patch:

--- vendor/magento/module-page-builder/view/adminhtml/web/js/stage-builder.js (date 1676459396611) +++ vendor/magento/module-page-builder/view/adminhtml/web/js/stage-builder.js (date 1676459396611) @@ -49,9 +49,11 @@ _.each(styles, function (stylesArray, selector) { var element = document.querySelector(selector);

- _.each(stylesArray, function (style) { - element.setAttribute("data-" + name + "-style", element.getAttribute("data-" + name + "-style") ? element.getAttribute("data-" + name + "-style") + style.cssText : style.cssText); - }); + if (element) + _.each(stylesArray, function (style) { + element.setAttribute("data-" + name + "-style", element.getAttribute("data-" + name + "-style") ? element.getAttribute("data-" + name + "-style") + style.cssText : style.cssText); + }); + } }); });

akartavtsev on Feb 15, 2023

I face the same issue. Is there any update?

jayeshdolphin on Feb 10, 2022

Facing the same issue. Magento ver. 2.4.3-p1. Hapens very rarely, but still happens. Steps to reproduce - in M2 admin save category or product or cms page where pagebuilder content is added. Approx 1 in 50 saves gives this error.

janisverins on Jan 13, 2022

Official fix doesn’t work in circumstances described here - https://github.com/magento/magento2/issues/34898#issuecomment-1525970492

bartoszkubicki on May 9, 2023

I’m experiencing same issue in 2.4.5-p1 Enterprise version

vipinroy on Feb 21, 2023

Under Firefox works correctly as well. Issue is still in Chrome.

n0kit31 on May 9, 2023

There is official patch now that fix the issue https://experienceleague.adobe.com/docs/commerce-knowledge-base/kb/support-tools/patches/v1-1-28/acsd-48857-unable-to-save-changes-after-editing-with-pagebuilder.html

n0kit31 on Apr 28, 2023

I’m experiencing same issue in 2.4.5-p1 Community version

serzhik on Feb 10, 2023