magento2: Cron.php not working

Preconditions (*)

  1. Magento 2.2.7
  2. php 7.1.16

Steps to reproduce (*)

According to https://devdocs.magento.com/guides/v2.2/config-guide/cli/config-cli-subcommands-cron.html we configured the cron jobs. It will create three commands in the crontab.

#~ MAGENTO START
#* * * * */5 /usr/local/bin/php /var/www/html/bin/magento cron:run 2>&1 | grep -v "Ran jobs by schedule" >> /var/www/html/var/log/magento.cron.log
#* * * * */5 /usr/local/bin/php /var/www/html/update/cron.php >> /var/www/html/var/log/update.cron.log
#* * * * */5 /usr/local/bin/php /var/www/html/bin/magento setup:cron:run >> /var/www/html/var/log/setup.cron.log
#~ MAGENTO END

Expected result (*)

The crons works and no errors come.

Actual result (*)

The /usr/local/bin/php /var/www/html/update/cron.php is giving error.

Warning: require_once(/var/www/html/update/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/html/update/app/bootstrap.php on line 15

Fatal error: require_once(): Failed opening required '/var/www/html/update/vendor/autoload.php' (include_path='.:/usr/local/lib/php') in /var/www/html/update/app/bootstrap.php on line 15

Checked the update folder. There is not vendor folder. So, ran composer update. But that is also giving error message, as the php is not compatible.

Your requirements could not be resolved to an installable set of packages.

  Problem 1
    - This package requires php ~5.5.0|~5.6.0|~7.0.0 but your PHP version (7.1.16) does not satisfy that requirement.
  Problem 2
    - Installation request for magento/composer 1.0.3 -> satisfiable by magento/composer[1.0.3].
    - magento/composer 1.0.3 requires php ~5.5.0|~5.6.0|~7.0.0 -> your PHP version (7.1.16) does not satisfy that requirement.

About this issue

  • Original URL
  • State: closed
  • Created 5 years ago
  • Reactions: 1
  • Comments: 39 (18 by maintainers)

Most upvoted comments

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